№ files_lp_3_process_9_37466
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File size: 252 KB
A job description for the role of EAP Helpline Team Manager, detailing responsibilities related to clinical management, supervision, and operational coordination within an Employee Assistance Program.
Year:
2019
Region / City:
Remote
Theme:
Employee Assistance Program (EAP), Mental Health Support
Document Type:
Job Description
Organization:
Vita Health Group
Author:
Human Resources
Target Audience:
Job applicants, HR professionals, counseling professionals
Effective Period:
Ongoing
Approval Date:
03/12/2019
Revision Date:
04/06/2024
Price: 8 / 10 USD
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Year:
2022
Region / City:
Not specified
Topic:
CPD requirements, ongoing learning, training
Document type:
Policy information
Organization / Institution:
Not specified
Author:
Not specified
Target audience:
Helpline supporters, supporters, tutors, supervisors
Period of validity:
2022
Approval date:
Not specified
Date of changes:
1st January 2022
Note:
Salary
Year:
2020
Region / City:
Melbourne
Subject:
Disability, Aboriginal and Torres Strait Islander Communities, Legal Services
Document Type:
Position Description
Organization:
National Aboriginal and Torres Strait Islander Legal Services (NATSILS)
Author:
NATSILS
Target Audience:
Aboriginal and Torres Strait Islander people, legal professionals, disability support workers
Duration:
Fixed term until 30 June 2022
Approval Date:
October 2020
Modification Date:
N/A
Division:
Trade
Team:
Early Stage Exporters and Capability
Name of Policy/Decision/Practice:
International Trade Technical Helpline (ITTH)
Status:
New
Affected Group:
Local SMEs – Service Users
Programme Aim:
Support SMEs to expand into GB, EU and RoW markets through one-to-one advice from a contracted specialist consultant
Target Beneficiaries:
Northern Ireland businesses meeting Invest NI segmentation principles
Geographical Scope:
Northern Ireland
Relevant Legislation:
Section 75 Equality Duties
Equality Impact Outcome:
Screened Out – No Equality Issues
Good Relations Consideration:
No specific benefit identified
Pilot Period:
November 2023 – January 2024
Implementation Period:
Proposed 5-year delivery period
Related Framework:
International Trade Trade Capability Solutions framework
Associated Programmes:
Grow Beyond; Going Dutch; Graduate to Export; Go Global
Consultation:
INI economists; businesses; staff; Invest NI Equality Manager
Business Case Status:
Prepared to move from pilot to full service
Signed By:
Glenn Patterson
Signature Date:
8/1/2025
Approved By:
Pamela Marron, Equality Manager
Approval Date:
07/03/25
Document Type:
Equality screening assessment form
Date:
October 28, 2024
Time:
6:00 PM
Format:
Zoom meeting (call-in only)
Committee:
ENYR Helpline Subcommittee
Chairperson:
John (Acting Chairperson)
Vice Chair:
Lisa
Secretary:
Kristin
Attendance:
John E.; Amy; Daniella (Suffolk Area Helpline Chairperson); Harvey L. (Western Queens Helpline Representative)
Next Meeting Date:
November 25, 2024
Next Meeting Time:
6:00 PM
Meeting Platform:
Zoom
Meeting ID:
162 718 251
Old Business:
Distribution of 750 remaining business cards
New Business:
Transition from hybrid to virtual-only meetings; convention outreach participation; regional nomination acceptance
Conventions:
Suffolk Convention (November 22–24, 2024, Hilton Melville); Nassau Convention (January 17–19, 2025, Hilton Melville)
Reports:
Suffolk Area presentation at Suffolk County Criminal Court; future presentation planned for Phoenix House
Term Information:
New one-year Helpline Chair term beginning January 2025
Total Calls:
83
Abandoned Calls:
7
Abandonment Rate:
8.4%
Maximum Wait Time:
1.1 minutes
Minimum Wait Time:
0.1 minutes
Average Wait Time:
0.4 minutes
Maximum Call Length:
14.4 minutes
Minimum Call Length:
0.6 minutes
Average Call Length:
6 minutes
Organisation:
WMWA
Department:
Access to Services
Responsible to:
Access to Services Manager
Responsible for:
No staff
Document type:
Job Description and Person Specification
Role focus:
Helpline support for survivors of Domestic Abuse
Service scope:
Telephone, email, live chat and digital communication
Client group:
Survivors of Domestic Abuse, their children, families, colleagues and professionals
Key duties:
Risk assessment, safety planning, referrals, information provision, record keeping
Working hours:
Includes evenings and weekends as part of 24-hour Helpline cover
Safeguarding responsibilities:
Children and vulnerable adults
Collaboration:
Internal support workers and external agencies
Training requirements:
As agreed in supervision
Education requirements:
No specific requirements
Core competencies:
Communication skills, IT proficiency, database use, knowledge of Domestic Abuse legislation and support services
Year:
2021
Region / city:
United Kingdom
Topic:
Volunteer training for the National Breastfeeding Helpline
Document type:
Job Description
Organization / institution:
Breastfeeding Network
Author:
N/A
Target audience:
Applicants for the Training Developer position
Period of validity:
N/A
Approval date:
N/A
Modification date:
N/A
Year:
2022
Organization:
Stop Hate UK
Location:
United Kingdom
Position:
Assistant Director Helpline Contracts and Partnerships
Salary:
£34,439 plus potential London weighting
Application Deadline:
31/01/2022 10:00am
Contact Email:
[email protected]
Type of Document:
Recruitment pack
Included Documents:
Job description, person specification, application form, monitoring form, job advert, guidance notes
Target Audience:
Job applicants for Assistant Director role
Benefits:
Auto-enrolment pension, 28 days annual leave, annual appraisals, training and development opportunities
Equal Opportunities:
Yes, inclusion and diversity employer
Reference Requirement:
Two satisfactory references and DBS check
Right to Work:
Verification required for all applicants
Year:
2018
Region / City:
United States
Topic:
Workplace Harassment, Disability, Discrimination
Document Type:
Informational Series
Organization:
Job Accommodation Network
Author:
Jeff Daniels, Ph.D.
Target Audience:
Employees, Employers, HR Professionals
Period of Validity:
Not specified
Date of Approval:
05/31/2018
Date of Changes:
Not specified
Year:
2024
Note:
Region / City
Topic:
Employee Assistance Program, Benefits
Document Type:
Form
Period of validity:
2024-2028
Year:
Not specified
Region / City:
Denver
Topic:
Emergency preparedness for special events
Document type:
Guidance document
Issuing body:
City of Denver
Intended users:
Event planners and organizers
Scope:
Special events
Related plan type:
Emergency Action Plan (EAP)
Coverage areas:
Event details, command and communication, weather, health and medical, safety and security
Includes appendices:
Yes
Includes sample forms and charts:
Yes
Year:
2022
Region / City:
Melbourne
Theme:
Electrical Safety, High Voltage
Document Type:
Safety Procedure
Organization:
Melbourne Water
Author:
Not specified
Target Audience:
Employees, Contractors
Period of validity:
Ongoing
Approval Date:
Not specified
Amendment Date:
Not specified
Year:
2017
Region / City:
Victoria, Australia
Subject:
Employee Assistance Programs, Diversity, Mental Health, Public Sector
Document Type:
Guideline
Organ / Institution:
Victorian Public Sector Commission
Author:
Victorian Public Sector Commission
Target Audience:
Human Resource staff, Occupational Health and Safety officers, Contract Managers
Period of Validity:
2017–2022
Approval Date:
Not specified
Date of Changes:
Not specified
Year:
2026
Region / City:
North Carolina
Topic:
Dam Safety, Emergency Action Planning
Document Type:
Guidelines
Organization:
North Carolina Dam Safety Program
Author:
North Carolina Department of Environmental Quality
Target Audience:
Dam Owners, Emergency Managers
Period of Validity:
Annual updates required
Approval Date:
N/A
Revision Date:
January (annually)
Year:
2013
Region / city:
California
Topic:
Emergency Action Plan, Dam Safety
Document Type:
Template
Organ / Institution:
California Governor’s Office of Emergency Services, Dam Safety Planning Division
Author:
California Governor’s Office of Emergency Services
Target Audience:
Dam owners, operators, and emergency managers in California
Period of validity:
N/A
Approval Date:
N/A
Date of changes:
N/A
Description:
Template to assist dam owners with structuring Emergency Action Plans in compliance with required components.
Year:
2015
Region / City:
N/A
Theme:
SSL Configuration
Document Type:
Technical Guide
Organization / Institution:
N/A
Author:
N/A
Target Audience:
System administrators, Developers
Effective Period:
N/A
Approval Date:
N/A
Modification Date:
N/A
Year:
2026
Region / City:
United States
Theme:
Employee Assistance Programs, Workplace Performance
Document Type:
Handbook
Organization / Institution:
Carilion EAP
Author:
Carilion EAP Consultants
Target Audience:
Supervisors, Human Resources, and Employees
Period of Action:
Ongoing
Approval Date:
N/A
Date of Changes:
N/A
Note:
Year
Region / City:
Indianapolis, IN
Topic:
Utility & Rent Assistance, Food/Clothing Assistance, Housing Assistance/Shelters, Additional Assistance
Document Type:
Referral List
Organization / Institution:
Various Nonprofits and Government Agencies
Target Audience:
Residents of Indianapolis in need of assistance
Level:
4
Credits:
5
Purpose:
English for Academic Purposes (EAP) unit standards are designed to assess a learner’s readiness to study at undergraduate level. Learners credited with this unit standard are able to listen to and process information from a spoken academic text in English for an academic purpose.
Classification:
Languages > English for Academic Purposes
Available grade:
Achieved
Guidance Information:
This unit standard is one of a suite of five English for Academic Purposes Level 4 standards. It contributes to the New Zealand Certificate in English Language (Academic) (Level 4) [Ref: 1883]. The requirements of this standard are consistent with the NZCEL Guiding Document. This document includes guidelines relating to appropriate text, task specifications, and assessment conditions and can be found at http://www.nzqa.govt.nz
. This unit standard is at a level comparable to the Common European Framework of Reference (CEFR) mid B2. A structured overview of all CEFR related scales can be found at http:
//www.coe.int/en/web/portfolio/overview-of-cefr-related-scales
Note:
. It is recommended that assessment against this unit standard is conducted in conjunction with assessment against other Level 4 English for Academic Purposes unit standards. Assessment may occur in conjunction with study and assessment in other learning areas.
Spoken material:
must be at least eight minutes in length; must be one spoken text: monologue or dialogue; must be at a language level of sufficient complexity to satisfy the academic requirements of university entrance; may include visual aids that must not include information required to answer the questions; must be listened to uninterrupted; can be listened to only twice.
Listeners’ purpose:
The listeners’ purpose should be determined by the assessor and clearly communicated to the learners.
Assessment support material for English for Academic Purposes unit standards can be found at:
www.nzqa.govt.nz/asm
Outcome 1:
Listen to and process information from a spoken academic text.
Range:
form may include – visuals, oral, written.
Planned review date:
31 December 2028
Process:
Version: Date: Last Date for Assessment
Registration:
1 19 March 2010 31 December 2012
Review:
2 19 July 2012 31 December 2019
Rollover and Revision:
3 16 April 2015 31 December 2019
Rollover:
5 28 July 2022 31 December 2025
Consent and Moderation Requirements (CMR) reference:
0226
This CMR can be accessed at http:
//www.nzqa.govt.nz/framework/search/index.do
Comments on this unit standard:
Please contact NZQA National Qualifications Services [email protected]