№ files_lp_4_process_3_103337
Job description outlining responsibilities, requirements, and employment conditions for the receptionist position supporting clinical administration and patient reception at Leaf Hospital within the School of Health Sciences at the University of Brighton.
Job title: Receptionist
Post number: HC5008
Department: School of Health Sciences
Organization: University of Brighton
Location: Leaf Hospital, Eastbourne
Grade: 3
Reports to: Clinic Reception Supervisor
Document type: Job description
Date: May 2023
Purpose of role: To provide clerical and reception support to Leaf Hospital Clinics while meeting agreed standards and deadlines
Main responsibilities: Reception and enquiry service for patients, staff, students and visitors; arranging patient appointments; maintaining patient record systems; assisting with monitoring treatment activity and producing related reports and correspondence
Key systems: Paper and electronic patient record systems and clinic information systems
Relevant legislation and policies: Data Protection Act 2018, UK GDPR, Health and Safety at Work Act, Equality, Diversity and Inclusion Policy
Essential knowledge and skills: Basic office procedures, customer service standards, effective telephone communication, understanding of confidentiality and data protection
Experience requirements: Previous reception or customer-facing service experience, teamwork experience, communication skills, data entry and correspondence preparation
Physical requirements: Extensive use of display screen equipment and handling of patient files before and after clinics
Security requirement: DBS (Disclosure and Barring Service) check required
Employment conditions: Salary normally appointed at the lower end of the grade depending on experience; annual leave entitlement according to university grade structure
Working arrangements: Job sharing may be considered according to university policy
Price: 8 / 10 USD
The file will be delivered to the email address provided at checkout within 12 hours.

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