№ lp_2_3_38726
Public service information outlining the scope, procedures, and access arrangements of a statutory SEND advice and support service for families in St Helens.
Service name: St Helens IASS (Information, Advice and Support Service)
Type of service: Statutory information, advice and support service
Cost: Free
Confidentiality: Confidential and impartial
Target group: Children and young people aged 0–25 with SEND/Disability and their parents/carers
Geographical area: St Helens
Scope: Education, social care and health related to SEND
Additional resources: Information page within the St Helens Local Offer
Response timeframe: 7–14 working days
Contact methods: Telephone, email, text message
Follow-up procedure: Up to three contact attempts; follow-up email after telephone advice
In-person support: Attendance at meetings subject to relevance and staff availability
Drop-in location: Sutton Hub, Ellamsbridge Road, St Helens
Drop-in schedule: Mondays (term time only), 13:00–15:00
Related processes: EHC needs assessment, mediation and tribunal appeals
Price: 8 / 10 USD
The file will be delivered to the email address provided at checkout within 12 hours.

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