№ files_lp_4_process_3_113687
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Guidance document providing detailed procedures for students to raise complaints or academic appeals within the MPLS Division, outlining contacts, stages of resolution, confidentiality rules, and time limits.
Year:
2026
Institution:
University
Division:
MPLS
Document type:
Guidance for students
Audience:
Students
Scope:
University academic and administrative matters
Procedures covered:
Complaints and academic appeals
Department contacts:
Director of Undergraduate Studies, Director of Graduate Studies, Departmental Administrator, Head of Department
Confidentiality:
Mandatory, with exceptions for investigation
Time limits:
Complaints within three months, academic appeals within five working days
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Year:
2022
Award:
MPLS Award for Outstanding Supervision
Institution:
Mathematical, Physical and Life Sciences Division, University of Oxford
Type of document:
Nomination form
Purpose:
Submission of nominations for excellence in research supervision
Eligible nominators:
Minimum of two individuals, including at least one current researcher or research student in the nominee’s group
Word limit:
400 words
Submission deadline:
18 November 2022, 5pm
Submission format:
PDF
Submission email:
[email protected]
Confidentiality:
Nominations treated in confidence
Required sections:
Contact Information; Relationship with Nominee; Nomination; Agreement and Signature
Year:
2021–2022
Organization:
University of Oxford, Mathematical, Physical and Life Sciences Division
Program:
MPLS Equality, Diversity and Inclusion Fund
Document type:
Application form
Subject:
Equality, diversity and inclusion project funding
Applicants:
Project participants from MPLS departments
Required applicant information:
Names and job titles, departments, email and phone number
Project information required:
Project summary, project details, aims, alignment with EDI action plans, proposed activities, timeframe, administration, measurable outcomes and impact
Funding information:
Amount requested and other funding sources
Approval requirement:
Department Administrator and Head of Department signatures
Submission method:
Email submission to [email protected]
Application deadline:
15 April 2022, 4pm
Note:
Year
Document Type:
Policy
Organization:
MPLS Division
Target Audience:
Postgraduate Research Students
Date of Changes:
September 2018
Contextual Description:
This document provides guidelines for postgraduate research students regarding their termly reports on academic progress and supervision meetings.
Year:
2026
Region / City:
Oxford
Topic:
Graduate Admissions, Complaints and Appeals
Document Type:
Form
Institution:
University of Oxford
Author:
Graduate Admissions Office
Period of Validity:
Not specified
Approval Date:
Not specified
Modification Date:
Not specified
Note:
Year
Year:
2026
Institution:
Newcastle University
Document Type:
Procedure
Scope:
Undergraduate and Postgraduate Admissions
Responsible Office:
Office of Student Recruitment and Admissions
Contact:
[email protected]
Confidentiality:
Subject to Data Protection legislation and University Privacy Notice
Time Limits:
Complaints and appeals must be submitted within one month of the relevant event or decision
Outcome:
May include dismissal or justification of the complaint, with procedural review
Monitoring:
Annual evaluation by Director of Student Recruitment and Admissions
Year:
2025
Region / City:
Victoria
Theme:
Mental Health, Human Rights
Document Type:
Report
Organization / Institution:
Mental Health and Wellbeing Commission (MHWC)
Author:
Mental Health and Wellbeing Commission
Target Audience:
Mental health professionals, policymakers, service providers
Period of Validity:
2025 onwards
Date of Approval:
January 2025
Date of Changes:
None
Service:
Adult Community Learning (ACL) Essex
Controlled by:
ACL Senior Management Team
Applies to:
Whole Service
Audience:
All learners, staff, stakeholders, volunteers, service users, and the public
Date of acceptance:
July 2014
Last review date:
January 2023
Next review date:
January 2024
Responsibility group:
Senior Leadership Team
Type of document:
Policy
Topics:
Compliments, Comments, Complaints, Feedback Management, Customer Service
Associated documents:
Harassment and Bullying Policy; Qualification Appeals Policy; Exams Policy; Essex County Council Complaints, Comments, Compliments Policy; Confidentiality Statement; Apprentice Handbook; Employer Toolkit; Positive Behaviours Policy; Fitness to Learn Policy; ACL Learner Charter; Apprenticeship Complaints Compliments and Comments Policy
Year:
2024
Region / City:
Worldwide
Topic:
Complaints and Feedback Mechanism, Humanitarian Aid
Document Type:
Policy
Organization:
Islamic Relief Worldwide
Author:
Islamic Relief Worldwide
Target Audience:
Stakeholders, Field Offices
Period of Application:
Ongoing
Approval Date:
Not specified
Date of Changes:
Not specified
Year:
2024-2025
Region / City:
United States
Subject:
Education, Special Education
Document Type:
Technical Guide
Agency / Institution:
U.S. Department of Education
Author:
AEM Corporation
Target Audience:
State educational agencies (SEAs), Educational data administrators
Period of Validity:
SY 2024-25
Approval Date:
May 2025
Amendment Date:
September 2025
Year:
2020
Region / City:
South Wales
Topic:
Police complaints handling
Document type:
Policy
Authority:
Police and Crime Commissioner for South Wales
Author:
Police and Crime Commissioner
Target audience:
General public, complainants, legal entities
Effective period:
From 1 February 2020
Approval date:
Not specified
Date of last update:
Not specified
Year:
2024-2025
Region / City:
United States
Topic:
Special Education Data Collection
Document Type:
Technical Guide
Organization / Institution:
U.S. Department of Education
Author:
Brandon Scott (Contracting Officer’s Representative)
Target Audience:
State Educational Agencies (SEAs), Local Educational Agencies (LEAs)
Effective Period:
SY 2024-25
Approval Date:
Not specified
Modification Date:
May 2025 (Version 21.0)
Year:
2024-2025
Region / City:
United States
Subject:
Education, Special Education, IDEA
Document Type:
Technical Guide
Institution:
U.S. Department of Education
Author:
U.S. Department of Education
Target Audience:
State Education Agencies, Education Professionals
Effective Period:
2024-2025
Approval Date:
May 2025
Amendment Date:
July 2025
Year:
2024-25
Region / City:
United States
Subject:
Education
Document Type:
Technical Guide
Organization / Institution:
U.S. Department of Education
Author:
U.S. Department of Education
Target Audience:
State Educational Agencies, Educational Data Stewards
Effective Period:
2024-25
Approval Date:
Not provided
Amendment Date:
Not provided
Year:
2023
Region / City:
East Kent, United Kingdom
Theme:
Healthcare, Complaints Management
Document Type:
Policy
Organ / Institution:
East Kent Hospitals University NHS Foundation Trust
Author:
Head of Complaints, PALS and Bereavement Services
Target Audience:
Trust staff, volunteers, students, contractors, locums, honorary contract holders
Period of Validity:
Until December 2026
Approval Date:
13 December 2023
Date of Issue:
17 January 2024
Date of Revision:
21 December 2023
Year:
2024
Region / City:
Emperor House
Topic:
Complaints management, Salesforce CRM system, customer service process
Document type:
Meeting minutes
Organization:
Gentoo Group
Author:
Lewis Walmsley, Zoumiya Kouache, Jacqueline Hails
Target audience:
Internal staff members involved in customer service and CRM systems
Effective period:
2024 and ongoing
Approval date:
April 2024
Modification date:
N/A
Year:
2026
Region / City:
Oxford
Topic:
Graduate Admissions, Complaints and Appeals
Document Type:
Form
Institution:
University of Oxford
Author:
Graduate Admissions Office
Period of Validity:
Not specified
Approval Date:
Not specified
Modification Date:
Not specified
Year:
2024
Region / City:
Pretoria
Subject:
Court Schedules
Document Type:
Court Listing
Institution:
Gauteng Division, Pretoria
Target Audience:
Legal professionals, Court staff
Period of Validity:
20 February 2024
Approval Date:
20 February 2024
Date of Changes:
N/A