№ lp_1_2_27190
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This document outlines the complaints management policy for East Kent Hospitals University NHS Foundation Trust, providing guidance on the handling of formal and informal complaints by staff, volunteers, and other associated personnel.
Year:
2023
Region / City:
East Kent, United Kingdom
Theme:
Healthcare, Complaints Management
Document Type:
Policy
Organ / Institution:
East Kent Hospitals University NHS Foundation Trust
Author:
Head of Complaints, PALS and Bereavement Services
Target Audience:
Trust staff, volunteers, students, contractors, locums, honorary contract holders
Period of Validity:
Until December 2026
Approval Date:
13 December 2023
Date of Issue:
17 January 2024
Date of Revision:
21 December 2023
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Year:
2025
Region / City:
South East (TVW & KSS ODN)
Topic:
Neonatal Home Oxygen Therapy
Document Type:
Guideline
Organization:
Thames Valley & Wessex Neonatal ODN, Kent, Surrey & Sussex Neonatal ODN
Authors:
J Snook, VF Puddy, H Evans
Target Audience:
Healthcare professionals in neonatal units
Validity Period:
27.1.2025 - 27.1.2028
Approval Date:
27.1.2025
Review Date:
27.1.2028
Related Documents / References:
Oxygen saturation target guidance, ODN Neonatal Discharge Planning Guidelines
Implications of Race, Equality & Diversity:
The guideline must be implemented fairly and without prejudice on the grounds of race, gender, sexual orientation, or religion.
Year:
2024-2027
Region / City:
Kent, Surrey, Sussex
Theme:
Knowledge mobilisation, Health, Social Care, Public Health
Document Type:
Application form
Organ / Institution:
ARC KSS
Author:
ARC KSS Academy
Target Audience:
Professionals in health, social care, public health, researchers, and public
Period of Validity:
2024-2027
Approval Date:
Not specified
Date of Modifications:
Not specified
Year:
2023
Region / City:
Kent, Washington
Subject:
Family Law, Court Procedures, Domestic Violence
Document Type:
Court Form
Organization / Institution:
King County Superior Court
Author:
King County Superior Court
Target Audience:
Self-represented parties, attorneys, and other legal professionals involved in family law cases
Period of Validity:
Ongoing
Approval Date:
Not specified
Date of Changes:
Not specified
Year:
2022
Region / City:
Kent, Surrey, Sussex
Theme:
Research Development, Health & Social Care
Document Type:
Application Form
Organization:
ARC KSS
Author:
ARC KSS Academy
Target Audience:
Early career researchers, health or social care professionals
Period of validity:
N/A
Approval Date:
2022-04-29, 2022-09-16
Date of Updates:
N/A
Context:
Application form for individuals working in health or social care in Kent, Surrey, and Sussex to apply for the ARC KSS Individual Development Award for applied research.
Year:
2024
Region / City:
Kent, Surrey & Sussex
Topic:
Intensive Care Medicine Training
Document Type:
Welcome Letter
Organization:
Kent, Surrey & Sussex School of Intensive Care Medicine (KSSICM)
Author:
Dr. Alice Myers
Target Audience:
New trainees of the Kent, Surrey & Sussex Intensive Care Training Programme
Period of validity:
August 2024 onwards
Approval Date:
April 2024
Date of Changes:
None
Year:
2017
Region / City:
Kent, Ohio
Topic:
Clinical Research, Site Selection, Feasibility Assessment
Document Type:
SOP (Standard Operating Procedure)
Organization:
Kent State University
Author:
Not specified
Target Audience:
Research coordinators, Investigators, Clinical Research Personnel
Period of Validity:
Ongoing
Approval Date:
01/29/2017
Revision History:
No revision dates provided
Procedure Description:
This document provides guidelines for conducting a Site Qualification Visit (SQV) in the clinical research process at Kent State University to ensure the site meets necessary qualifications for conducting clinical trials.
Note:
Year
Organization / Institution:
Kent State University at Stark
Year:
Not specified
Region / City:
Kent and Medway
Topic:
Housing assessment, Health and support-related housing needs
Document Type:
Agency assessment form
Agency / Organization:
Kent Housing Group
Author:
Not specified
Target audience:
Agencies and professionals referring clients for housing assessments
Period of validity:
Not specified
Approval Date:
Not specified
Date of Changes:
Not specified
Year:
2024
Region / City:
Kent, Medway
Topic:
Child protection, Sexual behavior
Document type:
Practice Guidance
Author:
Kent Safeguarding Children Multi-Agency Partnership, Medway Safeguarding Children Partnership
Target Audience:
Professionals working with children and young people under the age of 18
Period of Validity:
Until September 2027
Approval Date:
September 2024
Review Date:
September 2027
Year:
2026
Region / City:
Kent County, Michigan
Subject:
Name change procedure
Document Type:
Legal instructions
Organization:
Kent County Probate Court
Author:
Kent County Probate Court
Target Audience:
Petitioners seeking to change their names, minors involved in name changes, attorneys
Effective Period:
Ongoing
Approval Date:
Not specified
Date of Changes:
Not specified
Year:
2025-2030
Region / City:
Kent and Medway
Theme:
Housing Strategy
Document Type:
Meeting Minutes / Report
Organization:
Kent Housing Group
Author:
Brian Horton, Kerry Parr, Tracey Kerly, others
Target Audience:
Housing professionals, public sector organizations, local authorities, housing providers
Period of Validity:
Until 2030
Approval Date:
Not specified
Date of Changes:
Not specified
Year:
2024
Region / City:
Kent, UK
Subject:
Orienteering Event Planning
Document Type:
Official Manual
Organization:
Saxons Orienteering Club
Author:
Simon Holford, Mark Glaisher, John Cross
Target Audience:
Event planners, coordinators, orienteering officials
Period of Validity:
2024
Approval Date:
September 2024
Date of Changes:
Not specified
Year:
2023
Region / City:
Kent, Surrey and Sussex
Topic:
Research funding, Career development, Mental health
Document Type:
Application form
Organization / Institution:
ARC KSS Academy
Author:
ARC KSS Academy
Target Audience:
Early career researchers, health and social care professionals in Kent, Surrey, and Sussex
Period of validity:
Until 31st August 2023
Approval Date:
31st March 2023
Date of Changes:
None
Note:
Year
Region / City:
Kent, Medway
Theme:
Financial Assistance, Charitable Grants
Document Type:
Nomination Form
Organization / Institution:
Kent Community Foundation
Author:
Kent Community Foundation
Target Audience:
Professionals, Nominators, Families, Individuals
Period of Validity:
N/A
Approval Date:
N/A
Date of Amendments:
N/A
Year:
2017
Region / City:
Kent State University
Subject:
Clinical Research
Document Type:
Standard Operating Procedure (SOP)
Institution:
Kent State University
Author:
Not specified
Target Audience:
Clinical research staff, Principal Investigators, Study Coordinators
Period of Validity:
Ongoing
Approval Date:
01/29/2017
Revision Date:
Not specified
Year:
2022-2023
Region / City:
Not specified
Topic:
Medication safety best practices in hospitals
Document Type:
Best practices guide
Organization / Institution:
ISMP
Author:
ISMP
Target Audience:
Healthcare professionals, hospital administrators
Period of Validity:
2022-2023
Approval Date:
Not specified
Date of Changes:
Not specified
Year:
2023
Region / City:
York, Scarborough, Hull
Subject:
Quality Management System, Pathology Services
Document Type:
Quality Manual
Organization / Institution:
York & Scarborough Hospitals NHS Foundation Trust
Author:
Scarborough, Hull, York Pathology Service
Target Audience:
Medical and laboratory staff, management
Period of Validity:
Ongoing
Approval Date:
Not specified
Date of Changes:
Various updates throughout the document
Year:
2016
Region / City:
London, Swindon, Berkshire, Merseyside, Yorkshire, Sunderland
Topic:
Clostridium difficile infection, hospital infection control
Document Type:
Research article
Organization:
Guy’s & St Thomas’ NHS Foundation Trust, Great Western Hospitals NHS Foundation Trust, Heatherwood and Wexham Park Hospitals NHS Foundation Trust, St Helens & Knowsley Hospitals NHS Trust, Calderdale & Huddersfield NHS Foundation Trust, City Hospitals Sunderland NHS Foundation Trust
Author:
Not specified
Target Audience:
Healthcare professionals, researchers
Period of Validity:
Not specified
Approval Date:
Not specified
Modification Date:
Not specified
Context:
A research article detailing the comparison of C. difficile infection control measures across six hospitals in England using whole-genome sequencing to track transmission patterns.
Year:
Not specified
Region:
Oregon
Document type:
Guidelines
Survey type:
Virtual trauma hospital survey
Trauma center levels:
Levels I–IV
Issuing body:
Oregon Health Authority
Program:
EMS & Trauma Systems
Intended participants:
Trauma hospitals and trauma program staff
Survey format:
Virtual
Technology platform:
Zoom for Government
Pre-survey submission timeline:
Two months prior to scheduled survey
Medical record submission deadline:
At least one week prior to scheduled survey
Survey components:
Pre-survey review, medical chart review, interviews, exit interview
Patient data scope:
Trauma census, outcomes, injuries, transfers, readmissions, deaths
Governing authority contacts:
Oregon Health Authority EMS Program
Year:
2026
Region / City:
Galway
Topic:
Recruitment, Medical Science
Document Type:
Job Application Information
Organization / Institution:
Galway University Hospitals
Author:
Galway University Hospitals Recruitment Team
Target Audience:
Job Applicants
Effective Period:
Ongoing recruitment
Approval Date:
Not specified
Date of Changes:
Not specified