№ lp_1_2_31329
The document provides minutes from a scoping session discussing Salesforce CRM integration and its impact on managing customer complaints and service requests.
Year: 2024
Region / City: Emperor House
Topic: Complaints management, Salesforce CRM system, customer service process
Document type: Meeting minutes
Organization: Gentoo Group
Author: Lewis Walmsley, Zoumiya Kouache, Jacqueline Hails
Target audience: Internal staff members involved in customer service and CRM systems
Effective period: 2024 and ongoing
Approval date: April 2024
Modification date: N/A
Price: 8 / 10 USD
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