№ files_lp_3_process_7_054121
Year: 2023
Region / city: Minnesota
Topic: Electronic visit verification (EVV) methods
Document type: Policy
Authority: DHS (Department of Human Services)
Target audience: Caregivers, provider agencies, people receiving services
Implementation period: Phased implementation starting summer/fall 2023
Approval date: 7/18/23
Last updated: N/A
Legal authority: Public Law 114-255
Verification methods: Mobile application, Telephony, Fixed object device (FOB)
Mobile application system: HHAeXchange (HHAX)
Telephony system: Interactive voice response (IVR)
Geo-fence requirements: 500 feet from person’s home
Phased implementation: Phase 1 (English IVR lines) in late summer/fall 2023, Phase 2 (other languages) in winter/spring 2024
Device liability: DHS not responsible for costs, damage, or loss of devices
Device usage: No storage of protected health information (PHI)
Device requirements: Smartphone or device with internet connectivity
Third-party system: Allowed with certain conditions
Process: Caregiver training on verification methods required
Additional resources: DHS, CBSM – EVV, Minnesota Commerce Department
Price: 8 / 10 USD
The file will be delivered to the email address provided at checkout within 12 hours.

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