№ files_lp_4_process_3_091043
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This document outlines steps and methods for organizing, planning, and delivering customer service, with a focus on customer segmentation, needs, and service failure management.
Year:
N/A
Region / City:
N/A
Topic:
Customer Service
Document Type:
Educational / Training Material
Organization / Institution:
N/A
Author:
N/A
Target Audience:
Students / Professionals in customer service
Period of Application:
N/A
Approval Date:
N/A
Date of Changes:
N/A
Price: 8 / 10 USD
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Unit Standard:
116935
Level:
2
Credits:
2
Programme Title:
Outlook Intermediate
Qualification Framework:
South African Qualifications Authority
Country:
South Africa
Subject Area:
Electronic Messaging and E-Mail Management
Application:
Graphical User Interface (GUI)-based messaging application
Included Sections:
Legal, Ethical and Organisational Issues; E-Mail and Privacy; Computer Viruses; Application Security; SPAM and Junk Mail; Manage E-Mail Messages; Outlook Address Books
Assessment Type:
Formative and Summative Assessment
Target Audience:
Learners enrolled in a national qualification programme
Components:
Learner Guide; Formative Assessment Workbook
Year:
Not Applicable
Region / City:
Australia
Topic:
Rail Safety, Operations, Marshalling, Shunting
Document Type:
Training Unit Descriptor
Organization / Institution:
Not Applicable
Author:
Not Applicable
Target Audience:
Rail Workers, Operators, Safety Personnel
Effective Period:
Not Applicable
Approval Date:
Not Applicable
Date of Changes:
Not Applicable
Unit code:
22238VIC - VPAU556
Unit title:
Organise and Participate in a Practical Placement
Document type:
Assessment record and evidence guide
Assessment outcome scale:
A (Achieved), P/A (Partially Achieved), N (Not Attempted)
Sections:
Performance criteria, Evidence Guide
Assessment focus:
Planning, negotiating, communicating and participating in a practical placement
Competency areas:
Workplace communication, Occupational Health and Safety, teamwork, self-evaluation, career planning
Evidence requirements:
Demonstrated ability to plan, organise and participate in a work placement program
Evaluation components:
Performance criteria checklist and competency evidence requirements
Intended users:
Assessors and learners undertaking practical placement assessment
Related standards:
Required Skills and Knowledge language proficiency requirements
Year:
2025
Region / City:
Forest of Dean
Theme:
Urban planning, Housing
Document Type:
Questionnaire
Organization:
Forest of Dean District Council
Author:
Forest of Dean District Council
Target Audience:
Local residents, stakeholders, and other interested parties
Period of validity:
Until 11th September 2025
Approval Date:
Not specified
Amendment Date:
Not specified
Year:
2025
Region / City:
Global
Theme:
Environmental conservation, Indigenous Peoples, Local Communities, Global Environmental Benefits
Document Type:
Expression of Interest
Organization / Institution:
World Wildlife Fund (WWF)
Author:
N/A
Target Audience:
Organizations representing Indigenous Peoples and local communities
Period of validity:
Until June 30, 2025
Approval Date:
N/A
Modification Date:
N/A
Year:
2024
Region / city:
Northern Ireland
Topic:
Education, Essential Skills, Recruitment Policy
Document type:
Addendum
Organization / institution:
Department for the Economy
Author:
Department for the Economy
Target audience:
FE College Governing Bodies and Principals, FE College Human Resources Directors, FE College Essential Skills Managers, Managers of Training Organisations, Government-funded Organisations for Essential Skills
Period of validity:
Not applicable
Approval date:
31 October 2024
Amendment date:
Not applicable
Year:
2022
Region/City:
Dorset, United Kingdom
Topic:
Healthcare, Integrated Care Systems
Document Type:
Business Case
Organisation:
NHS Dorset Integrated Care Board (ICB)
Author:
Unspecified
Target Audience:
Internal stakeholders, healthcare professionals, policymakers
Period of Effectiveness:
Not specified
Approval Date:
Not specified
Date of Changes:
Not specified
Year:
2016
Region / City:
Victoria
Topic:
Early Childhood Intervention, NDIS, Provider Registration
Document Type:
Fact Sheet
Organization / Institution:
Department of Education and Training, Victoria
Author:
N/A
Target Audience:
Providers applying for NDIS registration
Period of Validity:
Until 30 June 2019
Approval Date:
N/A
Date of Last Change:
N/A
Year:
2022
Region / City:
Florida
Topic:
Criminal law, controlled substances
Document type:
Legal instruction
Agency / Institution:
Florida State
Author:
Florida Legislature
Target audience:
Legal professionals, judges
Period of validity:
Ongoing
Approval date:
15 December 2021
Date of amendments:
21 December 2022
Year:
2024
Region / city:
Brisbane
Topic:
Business events, Conference venues
Document type:
Press release
Organization:
Brisbane Convention & Exhibition Centre, The Star Brisbane
Author:
N/A
Target audience:
Event organisers, conference delegates, business professionals
Period of validity:
From August 2024
Approval date:
21 February 2024
Date of changes:
N/A
Year:
N/A
Region / City:
N/A
Topic:
Presentation skills, audience engagement, contingency planning
Document Type:
Learning Outcome Assessment
Organization / Institution:
N/A
Author:
N/A
Target Audience:
Learners, educators, professionals in presentation skills
Period of Validity:
N/A
Approval Date:
N/A
Modification Date:
N/A
Year:
2024
Region / City:
Las Vegas, NV
Topic:
Clean fuel solutions, Hybrid technology, Commercial vehicles, Sustainability
Document Type:
Press release
Organization / Institution:
Hexagon Agility, Brudeli Green Mobility
Author:
Hexagon Agility, Brudeli Green Mobility
Target Audience:
Fleet operators, Environmental stakeholders, Commercial vehicle industry
Effective Period:
2024-2028
Approval Date:
May 21, 2024
Date of Changes:
Not specified
Context:
Collaboration announcement between Hexagon Agility and Brudeli Green Mobility to introduce NZEV technology for heavy-duty freight transport, integrating clean fuel and hybrid technologies to meet emission regulations and decarbonization goals.
Reference Number:
ATNS/FAPE/RFQ30/2025/26_GATE
Description:
APPOINTMENT OF A SUITABLE SERVICE PROVIDER TO SUPPLY, DELIVER AND INSTALL A NEW HEAVY DUTY CLEARVU OR EQUIVALENT MOTORISED SLIDING GATE AT ATNS FAPE.
Issue Date:
26 November 2025
Closing Date:
15 December 2025
Closing Time:
11:00 (am), SAST
Compulsory Briefing:
YES, ATNS FAPE Control Tower, Allister Miller Drive, Chief Dawid Stuurman International Airport. Walmer 05 December 2025 at 12H00
Bid Submission - Physical:
N/A
Bid Submission - Online:
Email: [email protected]
and cc:
[email protected]
Deadline for Requesting the Link:
N/A
Pricing Schedule:
N/A
General Conditions of Contract:
N/A
Bidding Structure:
Individual Bidder
Company Name:
ATNS
VAT Registration Number:
N/A
Contact Person:
N/A
Telephone Number:
N/A
Email Address:
N/A
Postal Address:
N/A
Physical Address:
N/A
Year:
2026
Region / City:
Northern Kentucky
Topic:
Workforce Development
Document Type:
Request for Proposals
Organization / Institution:
Northern Kentucky Workforce Investment Board
Author:
Northern Kentucky Workforce Investment Board
Target Audience:
Service providers for youth workforce services
Period of Effectiveness:
July 1, 2026 – June 30, 2027 (with possible renewal until June 30, 2029)
Approval Date:
January 6, 2026
Amendment Date:
N/A
Description of the Northern Kentucky Workforce Investment Board:
The Northern Kentucky Workforce Investment Board (NKWIB) oversees workforce development strategy and policy for the region.
Procurement Process:
RFP process for youth workforce services from January 6, 2026 to February 4, 2026
Funding Source:
U.S. Department of Labor through the Kentucky Education and Labor Cabinet
Proposal Deadline:
February 4, 2026
Date of Contract Implementation:
July 1, 2026
Context:
Request for Proposals for youth workforce services for the 2026 program year, aimed at engaging service providers to work with youth aged 16-24 disconnected from education or employment.
Organisation:
NSW Education Standards Authority (NESA)
Document type:
Application form and procedural guidelines
Policy title:
Accreditation of Professional Development Courses Policy
Implementation year:
2021
Jurisdiction:
New South Wales, Australia
Target audience:
Organisations seeking accreditation of professional development courses for teachers
Eligible applicants:
Independent schools, universities, professional associations, charities, government departments, commercial organisations, sole traders
Priority areas:
NSW Curriculum/Early Years Learning Framework; student/child mental health; students/children with disability; Aboriginal education
Related standards:
Australian Professional Standards for Teachers
Application parts:
Organisation information; Course format and background; Course description; Attendance monitoring; Content criteria mapping; Principles of effective professional learning; Policy requirements
Procedural steps:
Familiarisation with policy; Review of content criteria and standards; Completion and submission of application form
Application forms referenced:
Form A; Form B; Form C
Regulatory context:
Ongoing teacher accreditation requirements in NSW
Year:
2023
Region / City:
London
Topic:
Youth mentorship and funding opportunities
Document Type:
Expression of Interest and Application Guide
Organization:
Propel
Author:
Not specified
Target Audience:
Organizations seeking funding for youth projects in London
Period of Validity:
Not specified
Approval Date:
Not specified
Date of Changes:
Not specified
Year:
2024
Region / City:
KwaDukuza
Topic:
Tender Notice
Document Type:
Tender Notice
Author:
KwaDukuza Municipality
Target Audience:
Contractors, Service Providers
Effective Period:
From 25 March 2025 to 03 April 2025
Approval Date:
Not specified
Amendment Date:
Not specified
Year:
2023
Region / city:
Tokyo, Japan & Brussels, Belgium
Topic:
Flexographic printing technology
Document type:
Press release
Organization:
Asahi Photoproducts, Hamillroad Software
Author:
Dieter Niederstadt, Monika Dürr
Target audience:
Printing industry professionals
Effective period:
From September 1, 2023
Approval date:
September 1, 2023
Event:
Labelexpo Europe
Related products:
AWP™ CleanPrint plates, Bellissima DMS
Sustainability efforts:
Solvent ZERO, Carbon Neutral
Technological focus:
Flexographic screening technology
Press conference:
September 13, 2023
Description:
A press release announcing the partnership between Asahi Photoproducts and Hamillroad Software to implement Bellissima DMS ultra-high definition flexographic screening with Asahi’s CleanPrint plates, emphasizing sustainability and high-quality image reproduction in flexographic printing.