№ files_lp_4_process_3_087654
Official government role description outlining responsibilities, relationships and decision-making scope for caseworker and helpline caseworker positions within the Department of Communities and Justice child protection and family services system in New South Wales.
Year: 2023
Region / Location: New South Wales, Australia
Cluster: Stronger Communities
Department: Department of Communities and Justice
Division / Branch / Unit: Child Protection & Permanency, District and Youth Justice Services (Northern) / Community Services Statewide Services
Location: Various
Classification / Grade / Band: Clerk Grade 3–7
Role Number: Generic
ANZSCO Code: 272613
PCAT Code: 1119192
Date of Approval: 18 September 2023
Reference: CSSS 0004
Agency Website: www.dcj.nsw.gov.au
Document Type: Role description
Position Title: Caseworker / Helpline Caseworker
Reporting Line: Casework Manager or Team Manager
Direct Reports: Nil
Budget Responsibility: Nil
Primary Purpose: Work with children, young people and families to improve safety and wellbeing outcomes
Key Functional Areas: Child protection assessment, family casework, service coordination, stakeholder collaboration
Target Population: Children, young people and families involved with community and child protection services
Operating Context: Government child protection and family support services
Key External Stakeholders: Children’s Court, government and non-government partners, carers, families and mandatory reporters
Essential Qualifications: Tertiary qualifications in Social Work, Psychology or Social Science Welfare
Price: 8 / 10 USD
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