№ files_lp_4_process_2_59436
Defines county procedures and resources for providing language access and interpreter services to limited English proficiency populations, including legal compliance, staff training, contracted services, signage, and communication with affected communities.
Year: 2006
Region / City: Hennepin County, Minneapolis, MN, USA
Subject: Limited English Proficiency Services
Document Type: Policy Plan
Organization / Department: Human Services & Public Health Department, Hennepin County Government
Author: Limited English Proficiency Manager, Miguel Salazar
Target Audience: County employees, contractors, LEP residents
Effective Date: 07/17/2006
Last Updated: January 2020
Legal Basis: Title VI of the Civil Rights Act of 1964; 7 CFR 273 et seq.; 42 CFR 435 et seq.
Languages Covered: Amharic, Arabic, Burmese, Cantonese, French, Hmong, Karen, Khmer, Korean, Laotian, Oromiffa, Russian, Somali, Spanish, Vietnamese
Accessibility Measures: Interpreter services, translation of documents, signage, ASL guidelines
Training: Staff training according to OCR guidance, continuing education, registry of training
Monitoring: Evaluation of plan, complaint pathway, suggestion pathway, tracking and reporting
Price: 8 / 10 USD
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