№ files_lp_4_process_1_34096
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Age UK Hull outlines its procedure for registering and resolving complaints, providing a clear process for both informal and formal complaints, as well as the right to appeal decisions made.
Year:
2024
Region / City:
Hull
Subject:
Complaints procedure
Document Type:
Procedure
Organization:
Age UK Hull
Author:
Age UK Hull
Target Audience:
Service users of Age UK Hull
Validity Period:
Until May 2026
Approval Date:
May 2024
Amendment Date:
May 2026
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The product description is provided for reference. Actual content and formatting may differ slightly.
Year:
2023
Region / City:
York, Scarborough, Hull
Subject:
Quality Management System, Pathology Services
Document Type:
Quality Manual
Organization / Institution:
York & Scarborough Hospitals NHS Foundation Trust
Author:
Scarborough, Hull, York Pathology Service
Target Audience:
Medical and laboratory staff, management
Period of Validity:
Ongoing
Approval Date:
Not specified
Date of Changes:
Various updates throughout the document
Year:
2025
Region / City:
Hull, UK
Theme:
Medical Education, Gateway Programmes
Document Type:
Webinar Transcript
Author:
Dr. Paul Whybrow, Isabelle, Krishni, Collins, Courtney
Target Audience:
Prospective medical students, particularly those from widening participation backgrounds
Period of Validity:
2025-2031
Date of Approval:
May 2025
Date of Last Change:
May 2025
Institution:
Hull York Medical School (HYMS)
Programme:
Gateway to Medicine
Format:
Transcript of a Webinar
Context:
This document is a transcript of a webinar discussing the Gateway to Medicine programme at Hull York Medical School, which focuses on widening access to medical degrees for students from underrepresented backgrounds.
Year:
2016
Region / City:
Hull
Theme:
Higher Education, Grading Criteria
Document Type:
Academic Policy
Organization / Institution:
University of Hull
Author:
University of Hull
Target Audience:
Students, Academic Staff
Period of Validity:
From 1st September 2016
Approval Date:
Not specified
Date of Amendments:
Not specified
Year:
2021
Region / city:
Hull
Topic:
Grading system for undergraduate levels
Document type:
University guidelines
Institution:
University of Hull
Author:
University of Hull
Target audience:
Undergraduate students
Validity period:
Ongoing
Approval date:
Not specified
Date of amendments:
Not specified
Year:
Not specified
Region / City:
Hull and East Riding
Topic:
Speech and Language Therapy Referral
Document Type:
Referral Form
Institution:
Hull and East Riding Speech and Language Therapy Service
Author:
Not specified
Target Audience:
Patients requiring speech and language therapy, healthcare providers
Effective Period:
Not specified
Approval Date:
Not specified
Amendment Date:
Not specified
Document type:
Referral form
Service name:
Hull and East Riding Specialist Paediatric Dental Service
Healthcare system:
National Health Service
Patient age range:
0–16 years
Geographic coverage:
Hull and East Riding of Yorkshire
Referring professionals:
Dentists
Recipient service:
Community Dental Referral Service
Associated institution:
NHS
Required attachments:
Radiographic images
Medical scope:
Paediatric dentistry
Safeguarding considerations:
Looked after children and safeguarding concerns
Clinical areas covered:
Dental caries, dental trauma, dental development conditions, complex medical and physical conditions
Includes:
Medical history questionnaire
Consent requirement:
Patient or legal guardian agreement
Administrative elements:
Referrer declaration and signature
Document type:
Referral form
Service name:
Hull and East Riding Adult Special Care Dentistry Service
Healthcare system:
NHS
Geographic area:
Hull and East Riding of Yorkshire
Intended population:
Adult patients with special care dental needs
Referrer role:
Dental practitioner or healthcare professional
Patient information included:
Demographic details, contact information, consent status
Clinical scope:
Special care dentistry
Medical content:
Comprehensive medical history questionnaire
Referral reasons:
Medical, physical, cognitive, psychological, and social factors
Urgency classification:
Routine or urgent dental need
Associated services:
Community Dental Service
Submission method:
Postal or email referral
Includes consent declarations:
Yes
Includes radiographic requirements:
Yes
Year:
2018
Region / city:
Hull
Theme:
Education, Health and Care Plans, Transition Services
Document type:
Protocol
Agency:
Hull Special Educational Need and/or Disability Services (SEND)
Author:
Not specified
Target audience:
Young people with Special Educational Needs and their families
Period of validity:
Ongoing
Approval date:
December 2018
Date of last revision:
December 2018
Job Title:
Clinical Trial Administrator
Faculty/Professional Directorate:
Hull York Medical School
Subject Group/Team:
Hull Health Trials Team
Reporting to:
HHTU Unit Administrator / HHTU Director
Duration:
Continuing
Job Family:
Administration
Pay Band:
4
Benchmark Profile:
Administrator Band 4
DBS Disclosure requirement:
Enhanced (Adult & Child Workforce)
Vacancy Reference:
HY0238
Location:
Hull Health Trials Unit, University of Hull
Organisation:
University of Hull
Main Purpose:
Provide administrative and clerical support to HHTU and the Senior Management Team, including support for set-up, conduct and closure of clinical trials
Key Responsibilities:
Maintenance of eTMF and trial documentation; communication with trial sites; data entry; meeting organisation and minute taking; travel and expense processing; compliance with GCP and GDPR
Regulatory Framework:
Good Clinical Practice (GCP); General Data Protection Regulation (GDPR)
Working Pattern:
Full time
Travel Requirement:
Travel to participating centres within the UK may be required
Competency Areas:
Knowledge and Experience; Communication (Oral and Written); Teamwork and Motivation; Liaison and Networking; Service Delivery; Planning and Organisation; Initiative and Problem Solving
Health and Safety Obligations:
Compliance with University health and safety policies
Equality and Diversity Requirement:
Mandatory equality and diversity training and adherence to anti-discriminatory practices
Year:
March 2025
Region / City:
Hull
Subject:
Social Work Apprenticeship, Adult Social Care
Document Type:
Guidance
Organization:
Hull City Council
Author:
Hull City Council
Target Audience:
Potential candidates for the Social Work Apprenticeship Programme
Period of Validity:
3 years (36 months)
Approval Date:
March 2025
Modification Date:
N/A
Note:
Priority of referral
Type of document:
Referral form for healthcare services
Year:
2023/24
Institution:
Hull College
Type of document:
Fee schedule
Target audience:
Home and prospective international students
Course level:
Higher Education
Full-time fees:
£7,500 per course
Part-time fees:
Up to 75% of full-time fees
Retake fees:
£156.25–£625 depending on attendance
Applicable period:
1st August 2023 – 31st July 2024
Regulations referenced:
The Education (Fees and Awards) (England) Regulations 2007
Year:
2023
Region / City:
Hull, UK
Topic:
Educational Accreditation, Teacher Status
Document Type:
Application Form
Organization / Institution:
University of Hull
Author:
University of Hull
Target Audience:
Applicants seeking Recognised Teacher Status (RTS)
Approval Period:
Ongoing
Approval Date:
Not specified
Modification Date:
Not specified
Year:
2025
Region / City:
Hull and East Riding of Yorkshire
Topic:
Annual General Meeting
Document Type:
Meeting Minutes
Organization / Institution:
Hull and East Riding Green Party
Author:
Stewart Arnold, Coordinator
Target Audience:
Members of Hull and East Riding Green Party
Period of Action:
2025
Approval Date:
24 January 2026
Amendment Date:
6 January 2026
Event:
Hull and East Riding Green Party AGM
Location:
Oasis Hub, Newland Avenue, Hull
Meeting Time:
12-2pm
Key Activities:
Mayoral election, councilor election, membership surge
Year:
2016
Region / City:
Hull
Theme:
Early Years Education and Inclusion
Document Type:
Job Description
Organization:
Hull City Council
Author:
Hull City Council
Target Audience:
Job applicants, Educational professionals
Period of Action:
Ongoing
Approval Date:
April 2016, Updated April 2023
Modification Date:
April 2023
Description:
A job description outlining the roles, responsibilities, and qualifications required for the position of Early Years Inclusion Support Officer, focusing on supporting children with Special Educational Needs and Disabilities (SEND) in early years settings.
Year:
2026
Region / City:
Oxford
Topic:
Graduate Admissions, Complaints and Appeals
Document Type:
Form
Institution:
University of Oxford
Author:
Graduate Admissions Office
Period of Validity:
Not specified
Approval Date:
Not specified
Modification Date:
Not specified
Note:
Year
Year:
2026
Institution:
Newcastle University
Document Type:
Procedure
Scope:
Undergraduate and Postgraduate Admissions
Responsible Office:
Office of Student Recruitment and Admissions
Contact:
[email protected]
Confidentiality:
Subject to Data Protection legislation and University Privacy Notice
Time Limits:
Complaints and appeals must be submitted within one month of the relevant event or decision
Outcome:
May include dismissal or justification of the complaint, with procedural review
Monitoring:
Annual evaluation by Director of Student Recruitment and Admissions
Year:
2025
Region / City:
Victoria
Theme:
Mental Health, Human Rights
Document Type:
Report
Organization / Institution:
Mental Health and Wellbeing Commission (MHWC)
Author:
Mental Health and Wellbeing Commission
Target Audience:
Mental health professionals, policymakers, service providers
Period of Validity:
2025 onwards
Date of Approval:
January 2025
Date of Changes:
None
Service:
Adult Community Learning (ACL) Essex
Controlled by:
ACL Senior Management Team
Applies to:
Whole Service
Audience:
All learners, staff, stakeholders, volunteers, service users, and the public
Date of acceptance:
July 2014
Last review date:
January 2023
Next review date:
January 2024
Responsibility group:
Senior Leadership Team
Type of document:
Policy
Topics:
Compliments, Comments, Complaints, Feedback Management, Customer Service
Associated documents:
Harassment and Bullying Policy; Qualification Appeals Policy; Exams Policy; Essex County Council Complaints, Comments, Compliments Policy; Confidentiality Statement; Apprentice Handbook; Employer Toolkit; Positive Behaviours Policy; Fitness to Learn Policy; ACL Learner Charter; Apprenticeship Complaints Compliments and Comments Policy