№ files_lp_4_process_2_89143
File format: docx
Character count: 1565
File size: 14 KB
Outlines patient rights and procedures for filing complaints or grievances about medical care and services, including relevant federal and state authorities and contact points.
Year:
2026
Region / City:
Raleigh, North Carolina, USA
Topic:
Patient rights, healthcare complaints
Document Type:
Informational notice
Organization / Institution:
Triangle Surgery Center
Author:
Chris Washick RN, CASC
Target Audience:
Patients of Triangle Surgery Center
Relevant Laws:
Federal and State regulations on patient grievances
Contact Information:
Triangle Surgery Center, 7921 ACC Blvd, Raleigh, NC 27617, 919-596-8524
Additional Contacts:
Office of the Medicare Beneficiary Ombudsman, North Carolina Department of Health and Human Services, AAAHC
Price: 8 / 10 USD
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Document type:
Administrative form
Procedure:
Individual Employee Grievances (IEG) Procedure
Organization:
Queensland Government public service
Issuing body:
Department of Education
Jurisdiction:
Queensland, Australia
Subject matter:
Internal review of local action decisions
Target audience:
Current public service employees
Submission deadline:
14 days from receipt of the local action decision
Review timeframe:
14 calendar days from receipt of request
Review level:
Internal review
Contact email:
[email protected]
Year:
2019
Region / City:
Queensland, Australia
Subject:
Employee grievance procedure
Document Type:
Form
Organization / Institution:
Queensland Department of Education
Author:
Queensland Government
Target Audience:
Public service employees
Effective Period:
N/A
Approval Date:
N/A
Modification Date:
N/A
Document type:
Authorization form
Purpose:
Designation of an authorized representative for appeals and grievances
Organization:
United Behavioral Health
Organization subsidiary:
Optum
Applicable area:
Commercial insurance
Subject matter:
Appeals and grievances related to denial of service or payment
Authorized representative validity period:
1 year from signature date
Required signatures:
Member/Patient and Authorized Representative
Applicable parties:
Adult members, minors with legal guardians
Confidential information scope:
Medical and financial insurance records
Submission methods:
Fax and mail
Submission address:
Eden Prairie, Minnesota
Fax number:
866-322-0051
Mailing department:
AOR Processing
Note:
Year
Subject:
Career Service Grievances
Document Type:
Procedure
Organization / Institution:
Department of Juvenile Justice
Target Audience:
Permanent status career service employees
Year:
N/A
Region / City:
North Carolina
Subject:
Employee grievance procedure
Document Type:
Policy
Organization:
NC Department of Public Safety
Author:
N/A
Target Audience:
Employees of the NC Department of Public Safety
Effective Period:
N/A
Approval Date:
N/A
Amendment Date:
N/A
Year:
2023
Region / City:
Texas
Subject:
Employee complaints and grievance procedures
Document Type:
Employee complaint form
Organization / Institution:
DGBA
Author:
Not specified
Target Audience:
Employees wishing to appeal a Level Two decision
Effective Period:
Not specified
Approval Date:
Not specified
Modification Date:
Not specified
Year:
2008–2011
Country:
Pakistan
Project Type:
National Implementation Modality (NIM)
Funding Organization:
United Nations Development Program (UNDP)
Implementing Agency:
Wafaqi Mohtasib Secretariat (WMS)
Project Oversight:
Project Oversight Board (POB) chaired by Honorable Wafaqi Mohtasib (HWM)
Budget:
US$ 1.6 million (original), US$ 0.9 million (actual expenditure)
Project Duration:
June 2008 – December 31, 2011
Objectives:
Improve grievance redress mechanisms, enhance public demand for accountability, transparency and integrity (ATI), facilitate access to information on service delivery
Outputs:
Improved institutional capacities, enhanced public interface, strengthened ATI coordination, effective knowledge management
Evaluation Criteria:
Relevance, Effectiveness, Efficiency, Expected Impact, Sustainability
Methodology:
Document review, interviews, analysis of project research papers and standard operating procedures
Year:
2026
Region/City:
New Delhi, India
Document Type:
Official roster
Organization:
Delhi Police
Target Audience:
Retired personnel of Delhi Police
Position:
ACP (Assistant Commissioner of Police)
Units Covered:
New Delhi, Central, South, South West, South East, North, North East, North West, West, East, Outer, Outer North, Shahdara, Rohini, Dwarka, PHQ, Vigilance, Crime, Railways, Metro, Special Branch, Traffic, PCR, Security, R.P. Bhawan, P & L, Ops & Comn., I.G.I Airport, Special Cell, F.R.R.O, D.P.A., DE Cell, SPUWAC, Licensing, E.O.W., 1st Bn/DAP, 2nd Bn, 3rd Bn, 4th Bn/DAP, 5th Bn/DAP, 6th Bn/DAP, 7th Bn/DAP, I.R. Bns. 11th–15th
Contact Information Included:
Mobile numbers, office numbers, email IDs
Year:
2026
Region / City:
Oxford
Topic:
Graduate Admissions, Complaints and Appeals
Document Type:
Form
Institution:
University of Oxford
Author:
Graduate Admissions Office
Period of Validity:
Not specified
Approval Date:
Not specified
Modification Date:
Not specified
Note:
Year
Year:
2026
Institution:
Newcastle University
Document Type:
Procedure
Scope:
Undergraduate and Postgraduate Admissions
Responsible Office:
Office of Student Recruitment and Admissions
Contact:
[email protected]
Confidentiality:
Subject to Data Protection legislation and University Privacy Notice
Time Limits:
Complaints and appeals must be submitted within one month of the relevant event or decision
Outcome:
May include dismissal or justification of the complaint, with procedural review
Monitoring:
Annual evaluation by Director of Student Recruitment and Admissions
Year:
2025
Region / City:
Victoria
Theme:
Mental Health, Human Rights
Document Type:
Report
Organization / Institution:
Mental Health and Wellbeing Commission (MHWC)
Author:
Mental Health and Wellbeing Commission
Target Audience:
Mental health professionals, policymakers, service providers
Period of Validity:
2025 onwards
Date of Approval:
January 2025
Date of Changes:
None
Service:
Adult Community Learning (ACL) Essex
Controlled by:
ACL Senior Management Team
Applies to:
Whole Service
Audience:
All learners, staff, stakeholders, volunteers, service users, and the public
Date of acceptance:
July 2014
Last review date:
January 2023
Next review date:
January 2024
Responsibility group:
Senior Leadership Team
Type of document:
Policy
Topics:
Compliments, Comments, Complaints, Feedback Management, Customer Service
Associated documents:
Harassment and Bullying Policy; Qualification Appeals Policy; Exams Policy; Essex County Council Complaints, Comments, Compliments Policy; Confidentiality Statement; Apprentice Handbook; Employer Toolkit; Positive Behaviours Policy; Fitness to Learn Policy; ACL Learner Charter; Apprenticeship Complaints Compliments and Comments Policy
Year:
2024
Region / City:
Worldwide
Topic:
Complaints and Feedback Mechanism, Humanitarian Aid
Document Type:
Policy
Organization:
Islamic Relief Worldwide
Author:
Islamic Relief Worldwide
Target Audience:
Stakeholders, Field Offices
Period of Application:
Ongoing
Approval Date:
Not specified
Date of Changes:
Not specified
Year:
2024-2025
Region / City:
United States
Subject:
Education, Special Education
Document Type:
Technical Guide
Agency / Institution:
U.S. Department of Education
Author:
AEM Corporation
Target Audience:
State educational agencies (SEAs), Educational data administrators
Period of Validity:
SY 2024-25
Approval Date:
May 2025
Amendment Date:
September 2025
Year:
2020
Region / City:
South Wales
Topic:
Police complaints handling
Document type:
Policy
Authority:
Police and Crime Commissioner for South Wales
Author:
Police and Crime Commissioner
Target audience:
General public, complainants, legal entities
Effective period:
From 1 February 2020
Approval date:
Not specified
Date of last update:
Not specified
Year:
2024-2025
Region / City:
United States
Topic:
Special Education Data Collection
Document Type:
Technical Guide
Organization / Institution:
U.S. Department of Education
Author:
Brandon Scott (Contracting Officer’s Representative)
Target Audience:
State Educational Agencies (SEAs), Local Educational Agencies (LEAs)
Effective Period:
SY 2024-25
Approval Date:
Not specified
Modification Date:
May 2025 (Version 21.0)
Year:
2024-2025
Region / City:
United States
Subject:
Education, Special Education, IDEA
Document Type:
Technical Guide
Institution:
U.S. Department of Education
Author:
U.S. Department of Education
Target Audience:
State Education Agencies, Education Professionals
Effective Period:
2024-2025
Approval Date:
May 2025
Amendment Date:
July 2025