№ files_lp_4_process_3_114982
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A government source detailing the revised NHS complaints, incidents, and redress framework in Wales, outlining legislative updates, stakeholder consultation, implementation plans, and the renamed person-centered process Listening to People.
Year:
2026
Region:
Wales
Topic:
Health care complaints and redress
Document type:
Government regulation and guidance update
Institution:
Welsh Government
Author:
Welsh Government Health and Social Care Division
Target audience:
NHS staff, patients, legal advisors, and advocacy groups
Legislation referenced:
Health and Social Care (Quality and Engagement) (Wales) Act 2020, Duty of Candour
Implementation date:
1 April 2026
Consultation:
Public Services Ombudsman for Wales, health boards, trade unions, professional groups, citizens
Process name:
Listening to People (LTP)
Related regulations:
National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011
Training:
Online and in-person training for NHS staff involved in complaints process
Funding:
Includes provision for legal advice and medical expert reports
Price: 8 / 10 USD
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The product description is provided for reference. Actual content and formatting may differ slightly.
Year:
2014
Region / City:
Melbourne
Topic:
Redress Scheme, Policy Design, Emergency Services
Document Type:
Position Description
Organization:
Victoria Police, Police and Community Safety
Author:
N/A
Target Audience:
Senior Executives, Policy Makers, Government Stakeholders
Period of Validity:
Until 30 June 2022
Approval Date:
23 December 2014
Modification Date:
N/A
Note:
Year
Agency / Organization:
Department of Homeland Security
Year:
2023
Region / City:
Victoria, Australia
Subject:
Privacy and Information Collection
Document Type:
Collection Notice
Organization:
Department of Families, Fairness and Housing
Author:
Victorian Government
Target Audience:
National Redress Service recipients
Period of Validity:
Ongoing
Approval Date:
October 2023
Date of Changes:
October 2023
Level:
JSS 3
Subject:
Business Studies
Weeks Covered:
Week One, Week Two, Week Three, Week Four
Topics:
Revision; How to Seek Redress; Personal Finance; Effect of Living Modestly
Key Concepts:
Redress; Collective Bargaining; Court Action; Arbitration; Conciliation; Personal Budget; Scale of Preference; Consumption and Choice; Modesty
Document Type:
Educational Class Notes
Intended Audience:
Junior Secondary School Students
Thematic Areas:
Consumer Rights; Financial Management; Household Finance; Ethical Living
Year:
2026
Region / City:
Pakistan
Theme:
Grievance Redress Mechanism
Document Type:
Procedure
Organization:
PESCO
Author:
Environmental and Social Unit (ESU)
Target Audience:
Contractors, Consultants, Affected Persons, PESCO Staff
Validity Period:
Ongoing
Approval Date:
Not specified
Date of Amendments:
Not specified
Year:
2008–2011
Country:
Pakistan
Project Type:
National Implementation Modality (NIM)
Funding Organization:
United Nations Development Program (UNDP)
Implementing Agency:
Wafaqi Mohtasib Secretariat (WMS)
Project Oversight:
Project Oversight Board (POB) chaired by Honorable Wafaqi Mohtasib (HWM)
Budget:
US$ 1.6 million (original), US$ 0.9 million (actual expenditure)
Project Duration:
June 2008 – December 31, 2011
Objectives:
Improve grievance redress mechanisms, enhance public demand for accountability, transparency and integrity (ATI), facilitate access to information on service delivery
Outputs:
Improved institutional capacities, enhanced public interface, strengthened ATI coordination, effective knowledge management
Evaluation Criteria:
Relevance, Effectiveness, Efficiency, Expected Impact, Sustainability
Methodology:
Document review, interviews, analysis of project research papers and standard operating procedures
Year:
2022
Region / city:
New Zealand
Subject:
Abuse in care, redress system, historical claims
Document type:
Pānui / Newsletter
Organization / Institution:
Crown Response Unit
Audience:
Survivors of abuse in care, general public
Key topics:
Rapid payments, high-level design of redress system, listening service, records access, public apology, Lake Alice report
Important dates:
Rapid payments announced 13 December 2022, nomination period extended to 22 December 2022, Lake Alice report presented 15 December 2022
Author:
Crown Response Unit
Contact:
Ministry of Social Development, 0800 631 127, website
Year:
2026
Region/City:
New Delhi, India
Document Type:
Official roster
Organization:
Delhi Police
Target Audience:
Retired personnel of Delhi Police
Position:
ACP (Assistant Commissioner of Police)
Units Covered:
New Delhi, Central, South, South West, South East, North, North East, North West, West, East, Outer, Outer North, Shahdara, Rohini, Dwarka, PHQ, Vigilance, Crime, Railways, Metro, Special Branch, Traffic, PCR, Security, R.P. Bhawan, P & L, Ops & Comn., I.G.I Airport, Special Cell, F.R.R.O, D.P.A., DE Cell, SPUWAC, Licensing, E.O.W., 1st Bn/DAP, 2nd Bn, 3rd Bn, 4th Bn/DAP, 5th Bn/DAP, 6th Bn/DAP, 7th Bn/DAP, I.R. Bns. 11th–15th
Contact Information Included:
Mobile numbers, office numbers, email IDs
Organization:
Department of Homeland Security
Program:
Traveler Redress Inquiry Program (DHS TRIP)
Country:
United States
Document type:
Government application form and submission instructions
Subject:
Traveler screening complaints and redress requests
Responsible office:
Transportation Security Administration (TSA)
Related office:
DHS Office for Civil Rights and Civil Liberties (CRCL)
Application method:
Email, postal mail, or online submission
Required form:
Traveler Inquiry Form
Additional form:
DHS Form 590 Authorization to Release Information to Another Person
Required documentation:
Government-issued photograph-bearing travel document
Eligibility:
U.S. and non-U.S. citizens experiencing travel screening difficulties
Submission email:
[email protected]
Submission address:
DHS Traveler Redress Inquiry Program (TRIP), 6595 Springfield Center Drive, TSA-901, Springfield, Virginia 20598-6901
Application scope:
Airport security screening, transportation hub screening, U.S. border entry and exit procedures
Individual application requirement:
Separate application required for each traveler
Minor application policy:
Parent or guardian may apply on behalf of a traveler under 18
Associated systems:
Electronic System for Travel Authorization (ESTA)
Related incidents covered:
additional screening, denied boarding, travel delays, denied entry to the United States, customs or border screening referral
Year:
1982
Region / City:
New South Wales
Topic:
Healthcare risk assessment
Document Type:
Policy
Organization / Institution:
NSW Health
Author:
Chief Executive
Target Audience:
Assessors, Healthcare Professionals
Period of Validity:
Not specified
Approval Date:
Not specified
Amendment Date:
Not specified
Year:
2024
Region / City:
Ekurhuleni, South Africa
Document Type:
Formal Written Price Quotation
Department / Organization:
Department of Community Safety
Prepared By:
Department of Finance, Central Procurement Office
Recipient:
Department of Community Safety, Section: Dems
Quotation Number:
GEQ.CS.12.12 / ALQ.CS.12.14
Scope:
Supply, delivery, and off-loading of foodstuff, beverages, and other items to kiosk services and firefighter personnel
Transaction Value:
Up to R750 000 including VAT
Regulatory Compliance:
Preferential Procurement Regulations 2022, Municipal SCM Regulations amendments 2023, SCM Policy approved by Council March 2024
Contact Persons:
Ms Bekane Molekwa, Acting Senior Manager Procurement Office; Mr Phillip Ndala, Department of Community Safety
Forms Included:
Form of Bid, Form A-I (declarations, specifications, schedule of prices)
Target Groups:
>50% youth, ≥50% disability, within CoE
Year:
2023
Region / City:
Toronto (ON)
Topic:
Occupational Health and Safety, Employee Incident Reporting
Document Type:
Policy
Organization / Institution:
Sunnybrook Health Sciences Centre
Author:
Not specified
Target Audience:
Employees, Managers, Occupational Health and Safety Personnel
Effective Period:
Ongoing
Approval Date:
Not specified
Modification Date:
November 17, 2023
Year:
2025
Region / City:
United Kingdom
Subject:
Nuclear Safeguards
Document Type:
Guidance Document
Agency / Institution:
Office for Nuclear Regulation (ONR)
Author:
Incidents Management Lead
Target Audience:
Nuclear Safeguards Operators
Period of Validity:
2025–2030
Approval Date:
April 2025
Review Date:
March 2030
Year:
2024
Region / city:
United Kingdom
Subject:
Nuclear safety, incident notification
Document type:
Procedure
Organization / institution:
Office for Nuclear Regulation (ONR)
Author:
Nuclear Safety Inspector
Target audience:
Dutyholders, organizations subject to ONR regulations
Period of validity:
Indefinite
Approval date:
September 2024
Scheduled review date:
March 2027
Date of amendments:
Issue 2.1
Year:
2023
Region / City:
Ireland
Theme:
Critical Incident Planning in Early Learning and Care and School Age Childcare Services
Document Type:
Guide
Institution:
Department of Children, Equality, Disability, Integration and Youth (DCEDIY), Tusla
Author:
Barnardos
Target Audience:
Early Learning and Care and School Age Childcare Service Providers
Period of Effect:
Ongoing
Approval Date:
2023
Date of Changes:
Not specified
Year:
2021
Region:
Cambridgeshire
Country:
United Kingdom
Type of document:
Guidance
Issuing body:
Cambridgeshire County Council
Audience:
Schools
Subject:
Critical and major incident management
Date revised:
September 2021
Source domain:
cambridgeshire.gov.uk
Year:
2024
Region / City:
United Kingdom
Topic:
Cyber Security, Nuclear Industry Security Regulations
Document Type:
Technical Guidance
Organization / Institution:
Office for Nuclear Regulation (ONR)
Author:
CS&IA Inspector
Target Audience:
ONR Inspectors
Effective Period:
Jan-24 to Jan-27
Approval Date:
Jan-24
Revision Date:
Jan-24
Next Major Review Date:
Jan-27
Document Reference:
CNSS-TAST-GD-7.5
Record Reference No.:
2024/652
Issue No.:
4
Revision Commentary:
Updates to IAEA guidance and general additions in line with relevant good practice. Updated document template.
Note:
Contextual Description
Year:
2008
Region / City:
United States
Theme:
Incident Management, Firefighting, Emergency Response
Document Type:
Chapter from an Educational Text
Author:
Not specified
Target Audience:
Fire officers, emergency responders, incident management personnel
Effective Period:
Not specified
Approval Date:
Not specified
Date of Changes:
Not specified
Year:
2023
Region / City:
Australia
Topic:
Health Management, Incident Reporting
Document Type:
Procedure
Organization / Institution:
Health Directorate
Author:
Health Directorate
Target Audience:
Health Directorate Staff, Contractors
Effective Period:
Ongoing
Approval Date:
2023
Amendment Date:
Not specified
Year:
2025
Region / City:
Oregon
Topic:
Education, Student Discipline
Document Type:
Manual
Agency / Institution:
Oregon Department of Education
Author:
Oregon Department of Education
Target Audience:
Educational staff, data reporters, school administrators
Effective Period:
2024-2025
Approval Date:
May 2025
Amendment Date:
N/A