№ files_lp_3_process_9_10064
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A procedural document outlining the three-tier grievance redress system for addressing complaints related to PESCO projects funded by the World Bank, including the registration and resolution process at local, PMU, and higher authority levels.
Year: 2026
Region / City: Pakistan
Theme: Grievance Redress Mechanism
Document Type: Procedure
Organization: PESCO
Author: Environmental and Social Unit (ESU)
Target Audience: Contractors, Consultants, Affected Persons, PESCO Staff
Validity Period: Ongoing
Approval Date: Not specified
Date of Amendments: Not specified
Price: 8 / 10 USD
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Senior Manager, Fiskville Redress Scheme
Year: 2014
Region / City: Melbourne
Topic: Redress Scheme, Policy Design, Emergency Services
Document Type: Position Description
Organization: Victoria Police, Police and Community Safety
Author: N/A
Target Audience: Senior Executives, Policy Makers, Government Stakeholders
Period of Validity: Until 30 June 2022
Approval Date: 23 December 2014
Modification Date: N/A
Traveler Redress Inquiry Program (DHS TRIP)
Note: Year
Agency / Organization: Department of Homeland Security
National Redress Counselling and Psychological Care (CPC) Service Victoria Collection Notice
Year: 2023
Region / City: Victoria, Australia
Subject: Privacy and Information Collection
Document Type: Collection Notice
Organization: Department of Families, Fairness and Housing
Author: Victorian Government
Target Audience: National Redress Service recipients
Period of Validity: Ongoing
Approval Date: October 2023
Date of Changes: October 2023
JSS 3 Business Studies Notes: Revision, Redress, Personal Finance and Effect of Living Modestly
Level: JSS 3
Subject: Business Studies
Weeks Covered: Week One, Week Two, Week Three, Week Four
Topics: Revision; How to Seek Redress; Personal Finance; Effect of Living Modestly
Key Concepts: Redress; Collective Bargaining; Court Action; Arbitration; Conciliation; Personal Budget; Scale of Preference; Consumption and Choice; Modesty
Document Type: Educational Class Notes
Intended Audience: Junior Secondary School Students
Thematic Areas: Consumer Rights; Financial Management; Household Finance; Ethical Living
Strengthening Public Grievances Redress Mechanism in Pakistan: End of Project Evaluation 2008–2011
Year: 2008–2011
Country: Pakistan
Project Type: National Implementation Modality (NIM)
Funding Organization: United Nations Development Program (UNDP)
Implementing Agency: Wafaqi Mohtasib Secretariat (WMS)
Project Oversight: Project Oversight Board (POB) chaired by Honorable Wafaqi Mohtasib (HWM)
Budget: US$ 1.6 million (original), US$ 0.9 million (actual expenditure)
Project Duration: June 2008 – December 31, 2011
Objectives: Improve grievance redress mechanisms, enhance public demand for accountability, transparency and integrity (ATI), facilitate access to information on service delivery
Outputs: Improved institutional capacities, enhanced public interface, strengthened ATI coordination, effective knowledge management
Evaluation Criteria: Relevance, Effectiveness, Efficiency, Expected Impact, Sustainability
Methodology: Document review, interviews, analysis of project research papers and standard operating procedures
Pānui 15 December 2022 – Crown Response Unit Update on Abuse in Care Redress and Lake Alice Report
Year: 2022
Region / city: New Zealand
Subject: Abuse in care, redress system, historical claims
Document type: Pānui / Newsletter
Organization / Institution: Crown Response Unit
Audience: Survivors of abuse in care, general public
Key topics: Rapid payments, high-level design of redress system, listening service, records access, public apology, Lake Alice report
Important dates: Rapid payments announced 13 December 2022, nomination period extended to 22 December 2022, Lake Alice report presented 15 December 2022
Author: Crown Response Unit
Contact: Ministry of Social Development, 0800 631 127, website
List of Officers Nominated as Nodal Officers to Redress Retirees' Grievances by Delhi Police Units
Year: 2026
Region/City: New Delhi, India
Document Type: Official roster
Organization: Delhi Police
Target Audience: Retired personnel of Delhi Police
Position: ACP (Assistant Commissioner of Police)
Units Covered: New Delhi, Central, South, South West, South East, North, North East, North West, West, East, Outer, Outer North, Shahdara, Rohini, Dwarka, PHQ, Vigilance, Crime, Railways, Metro, Special Branch, Traffic, PCR, Security, R.P. Bhawan, P & L, Ops & Comn., I.G.I Airport, Special Cell, F.R.R.O, D.P.A., DE Cell, SPUWAC, Licensing, E.O.W., 1st Bn/DAP, 2nd Bn, 3rd Bn, 4th Bn/DAP, 5th Bn/DAP, 6th Bn/DAP, 7th Bn/DAP, I.R. Bns. 11th–15th
Contact Information Included: Mobile numbers, office numbers, email IDs
Listening to People: The NHS Wales Complaints, Incidents and Redress Process Update 2026
Year: 2026
Region: Wales
Topic: Health care complaints and redress
Document type: Government regulation and guidance update
Institution: Welsh Government
Author: Welsh Government Health and Social Care Division
Target audience: NHS staff, patients, legal advisors, and advocacy groups
Legislation referenced: Health and Social Care (Quality and Engagement) (Wales) Act 2020, Duty of Candour
Implementation date: 1 April 2026
Consultation: Public Services Ombudsman for Wales, health boards, trade unions, professional groups, citizens
Process name: Listening to People (LTP)
Related regulations: National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011
Training: Online and in-person training for NHS staff involved in complaints process
Funding: Includes provision for legal advice and medical expert reports
Department of Homeland Security Traveler Redress Inquiry Program (DHS TRIP) Traveler Inquiry Form and Application Instructions
Organization: Department of Homeland Security
Program: Traveler Redress Inquiry Program (DHS TRIP)
Country: United States
Document type: Government application form and submission instructions
Subject: Traveler screening complaints and redress requests
Responsible office: Transportation Security Administration (TSA)
Related office: DHS Office for Civil Rights and Civil Liberties (CRCL)
Application method: Email, postal mail, or online submission
Required form: Traveler Inquiry Form
Additional form: DHS Form 590 Authorization to Release Information to Another Person
Required documentation: Government-issued photograph-bearing travel document
Eligibility: U.S. and non-U.S. citizens experiencing travel screening difficulties
Submission email: [email protected]
Submission address: DHS Traveler Redress Inquiry Program (TRIP), 6595 Springfield Center Drive, TSA-901, Springfield, Virginia 20598-6901
Application scope: Airport security screening, transportation hub screening, U.S. border entry and exit procedures
Individual application requirement: Separate application required for each traveler
Minor application policy: Parent or guardian may apply on behalf of a traveler under 18
Associated systems: Electronic System for Travel Authorization (ESTA)
Related incidents covered: additional screening, denied boarding, travel delays, denied entry to the United States, customs or border screening referral
Topics: GRM PESCO Redress