№ files_lp_4_process_1_50546
Official role description outlining responsibilities, operational duties, and organisational expectations for a Team Leader (Executive Officer) position within HM Courts & Tribunals Service administrative operations.
Organization: HM Courts & Tribunals Service (HMCTS)
Parent institution: Ministry of Justice
Country / jurisdiction: England and Wales; non-devolved tribunals in Scotland and Northern Ireland
Document type: Job description
Position title: Team Leader
Grade: Executive Officer (EO)
Reporting line: Delivery Manager
Functional area: Court and tribunal administration
Main responsibilities: Team leadership, operational management, customer service delivery, casework administration, performance monitoring
Core competencies: Leadership, communication, organisational skills, IT proficiency, customer-focused administration
Key operational tasks: Resource management, performance analysis, procedure review, complaint handling, statistical reporting, risk and assurance compliance
Team management duties: Staff supervision, recruitment planning, training coordination, performance management, employee engagement
Governance responsibilities: Risk management, data and financial handling assurance, compliance with HMCTS and Ministry of Justice policies
Stakeholders: Judiciary, court and tribunal users, juries, supporting agencies, voluntary organisations, management staff
Work environment: Courts and tribunals administrative operations
Employment conditions: Flexible duties within grade and level of responsibility
Price: 8 / 10 USD
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