№ files_lp_3_process_9_03025
Datix ID Number: 738
Health & Care Standard: HBR Ref Number: 1
Risk Target Date: 31/12/2025
Objective: Urgent & Emergency Care (UEC)
Director Lead: Deb Lewis, Chief Operating Officer
Assuring Committee: Performance & Finance Committee
Risk: Access to Unscheduled Care
Date last reviewed: Jun 2025
Risk Rating: Initial: 4 x 5 = 20 Current: 4 x 4 = 16 Target: 3 x 4 = 12
Rationale for current score: The UEC system continues to see high demand, with ambulance attendances higher than seen previously. However, this demand has been mitigated by improvement activity across the hospital resulting in improved flow away from ED.
Level of Control: 50%
Rationale for target score: The HB is currently under escalating performance monitoring from WG (Targeted Intervention or TI) for delivery of UEC services.
Date added to the SBU HB risk register: Apr 2019
Controls: Mitigating actions, Five main areas of work within the plan: Frailty strategy, Grip & control operational management, Senior decision makers at front door services, Pathway of care delays, Implementation of Discharge-To-Reassess (D2RA), Home First, Acute Care Team (ACT).
Assurances: UEC Redesign meetings, UEC Summit meetings, D2RA Executive meeting.
Gaps in assurance: Affordability of the UEC Care Co-ordination Hub pending approval of WG Six Goals funding.
Price: 8 / 10 USD
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