№ lp_2_1_17918
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Character count: 120380
File size: 172 KB
A procedural guide for the adoption and implementation of the Scottish Public Services Ombudsman’s Model Complaints Handling Procedure (MCHP) within local authorities, integrating services from health and social care partnerships and ensuring consistent complaint management across Scotland’s public services.
Year:
2020
Region / City:
Scotland
Theme:
Complaints Handling
Document Type:
Guide
Organization / Institution:
Moray Council
Author:
Scottish Public Services Ombudsman (SPSO)
Target Audience:
Local authorities, Social work professionals, Public service administrators
Period of validity:
2020 - Present
Approval Date:
2020
Date of Revisions:
2020
Price: 8 / 10 USD
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The product description is provided for reference. Actual content and formatting may differ slightly.
Year:
2026
Location:
Mundole Equestrian, Forres
Topic:
Unaffiliated Dressage Competition
Document Type:
Event Information
Organizing Entity:
Moray Riding Club
Author:
Moray Riding Club
Target Audience:
Riders and participants in dressage events
Date of Event:
22nd February 2026
Deadline for Entries:
17th February 2026
Entry Fees:
£10.00 per class for members, £12.50 per class for non-members
Privacy Notice:
Personal information will be shared for BRC membership benefits and event updates
Event Registration:
Email submission and BACs payment required
Entry Form:
Required
Website:
www.morayridingclub.org
Social Media:
Moray Riding Club Facebook page
Note:
Context Description
Year:
2023
Region / City:
Moray
Topic:
Poverty, Economic Inequality
Document Type:
Report
Organization / Institution:
Moray Council
Author:
Iain Sneddon
Target Audience:
Policymakers, Researchers, Social Workers
Period of Validity:
2021-2023
Approval Date:
March 2023
Date of Changes:
Not specified
Note:
Contextual Description
Year:
2017
Region / city:
Moray
Theme:
Forestry, Nature Conservation, Tourism
Document Type:
Report
Organization:
Moray Council
Author:
Not specified
Target Audience:
Public authorities, local stakeholders, environmental professionals
Action Period:
2017-2037
Approval Date:
Not specified
Modification Date:
Not specified
Year:
2019
Region / City:
Moray
Topic:
Education, Social Care, Staff Development
Document Type:
Job Vacancy
Organization:
Moray Council
Author:
Not specified
Target Audience:
Potential applicants for the role
Period of Validity:
Until June 2020
Approval Date:
Not specified
Date of Changes:
Not specified
Region:
Moray
Country:
Scotland
Organisation:
VoiceAbility
Document type:
Self-referral form
Subject:
Advocacy support services
Target group:
Residents of Moray
Submission method:
Email submission to [email protected]
Service areas:
Mental health, health, social care, alcohol and drug support, learning disability, older people, child protection, adult support and protection, transitions
Data processing:
In accordance with Privacy Notice
Content elements:
Personal details, access needs, meeting information, diversity monitoring data
Note:
Year
Theme:
Advocacy, Health, Social Care
Document Type:
Referral Form
Organization:
VoiceAbility
Target Audience:
Professionals, Social Workers, Healthcare Providers
Year:
2026
Region / City:
Moray, Scotland
Subject:
Computer Science / Coding
Type of Document:
Lesson Plan
Institution:
Moray Schools / Micro:bit Foundation
Author:
Mr Morrison
Target Audience:
Primary and early secondary students
Curriculum Alignment:
Curriculum for Excellence
Learning Outcomes:
Understanding visual programming instructions, predicting program outcomes, processing information
Duration:
45 minutes
Resources:
Micro:bit, battery pack, USB cable, iPad or laptop
Activities:
Temperature sensor coding, night light creation, optional extension experiment
Assessment:
Success criteria for sensor coding and understanding program logic
Year:
2026
Region / City:
Oxford
Topic:
Graduate Admissions, Complaints and Appeals
Document Type:
Form
Institution:
University of Oxford
Author:
Graduate Admissions Office
Period of Validity:
Not specified
Approval Date:
Not specified
Modification Date:
Not specified
Note:
Year
Year:
2026
Institution:
Newcastle University
Document Type:
Procedure
Scope:
Undergraduate and Postgraduate Admissions
Responsible Office:
Office of Student Recruitment and Admissions
Contact:
[email protected]
Confidentiality:
Subject to Data Protection legislation and University Privacy Notice
Time Limits:
Complaints and appeals must be submitted within one month of the relevant event or decision
Outcome:
May include dismissal or justification of the complaint, with procedural review
Monitoring:
Annual evaluation by Director of Student Recruitment and Admissions
Year:
2025
Region / City:
Victoria
Theme:
Mental Health, Human Rights
Document Type:
Report
Organization / Institution:
Mental Health and Wellbeing Commission (MHWC)
Author:
Mental Health and Wellbeing Commission
Target Audience:
Mental health professionals, policymakers, service providers
Period of Validity:
2025 onwards
Date of Approval:
January 2025
Date of Changes:
None
Service:
Adult Community Learning (ACL) Essex
Controlled by:
ACL Senior Management Team
Applies to:
Whole Service
Audience:
All learners, staff, stakeholders, volunteers, service users, and the public
Date of acceptance:
July 2014
Last review date:
January 2023
Next review date:
January 2024
Responsibility group:
Senior Leadership Team
Type of document:
Policy
Topics:
Compliments, Comments, Complaints, Feedback Management, Customer Service
Associated documents:
Harassment and Bullying Policy; Qualification Appeals Policy; Exams Policy; Essex County Council Complaints, Comments, Compliments Policy; Confidentiality Statement; Apprentice Handbook; Employer Toolkit; Positive Behaviours Policy; Fitness to Learn Policy; ACL Learner Charter; Apprenticeship Complaints Compliments and Comments Policy
Year:
2024
Region / City:
Worldwide
Topic:
Complaints and Feedback Mechanism, Humanitarian Aid
Document Type:
Policy
Organization:
Islamic Relief Worldwide
Author:
Islamic Relief Worldwide
Target Audience:
Stakeholders, Field Offices
Period of Application:
Ongoing
Approval Date:
Not specified
Date of Changes:
Not specified
Year:
2024-2025
Region / City:
United States
Subject:
Education, Special Education
Document Type:
Technical Guide
Agency / Institution:
U.S. Department of Education
Author:
AEM Corporation
Target Audience:
State educational agencies (SEAs), Educational data administrators
Period of Validity:
SY 2024-25
Approval Date:
May 2025
Amendment Date:
September 2025
Year:
2020
Region / City:
South Wales
Topic:
Police complaints handling
Document type:
Policy
Authority:
Police and Crime Commissioner for South Wales
Author:
Police and Crime Commissioner
Target audience:
General public, complainants, legal entities
Effective period:
From 1 February 2020
Approval date:
Not specified
Date of last update:
Not specified
Year:
2024-2025
Region / City:
United States
Topic:
Special Education Data Collection
Document Type:
Technical Guide
Organization / Institution:
U.S. Department of Education
Author:
Brandon Scott (Contracting Officer’s Representative)
Target Audience:
State Educational Agencies (SEAs), Local Educational Agencies (LEAs)
Effective Period:
SY 2024-25
Approval Date:
Not specified
Modification Date:
May 2025 (Version 21.0)
Year:
2024-2025
Region / City:
United States
Subject:
Education, Special Education, IDEA
Document Type:
Technical Guide
Institution:
U.S. Department of Education
Author:
U.S. Department of Education
Target Audience:
State Education Agencies, Education Professionals
Effective Period:
2024-2025
Approval Date:
May 2025
Amendment Date:
July 2025
Year:
2024-25
Region / City:
United States
Subject:
Education
Document Type:
Technical Guide
Organization / Institution:
U.S. Department of Education
Author:
U.S. Department of Education
Target Audience:
State Educational Agencies, Educational Data Stewards
Effective Period:
2024-25
Approval Date:
Not provided
Amendment Date:
Not provided