№ lp_2_3_37651
A local authority policy document outlining the procedures, stages, and responsibilities for handling concerns and formal complaints in maintained schools within Hertfordshire.
Issuing Body: Hertfordshire County Council
Document Type: Policy and Procedure
Subject: School Complaints Handling
Issue Date: August 2020
Review Date: August 2023 or sooner if legislation changes
Applicable Institutions: Maintained Schools
Geographical Area: Hertfordshire
Scope: Complaints relating to facilities or services provided by the School
Exclusions: Statutory processes such as exclusions or admissions appeals
Associated Organisations: Governing Body, Citizens Advice Bureau, POhWER, HertsHelp
Confidentiality Marking: Private and Confidential (where applicable)
Price: 8 / 10 USD
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