№ files_lp_4_process_2_88835
Internal monitoring record used by CARE project staff to document structured interviews with community members about feedback, complaints, staff conduct, and potential negative impacts of project activities.
Organization: CARE
Document Type: Monitoring form
Subject: Community feedback and complaints process
Purpose: Collection of community feedback and complaints regarding CARE or partner project activities
Data Collection Method: Interviews with community members
Required Interview Frequency: At least 10 interviews every 6 months
Target Groups: Female community members, male community members, youth, persons with disability, project participants, non-participants
Geographic Scope: Project communities
Key Sections: Project information, community information, staff member completing the form, interview questions, complaint classification
Complaint Categories: Child protection issue; sexual harassment, exploitation or abuse; code of conduct violation; fraud or corruption; staff behaviour; project-related issues; violence or conflict linked to activities; other negative project effects
Responsible Roles Mentioned: HR Manager; Country Director
Confidentiality Requirement: Complaints must remain confidential and not be shared with others
Reporting Requirement: Completed complaint forms submitted to HR Manager within 2 weeks
Price: 8 / 10 USD
The file will be delivered to the email address provided at checkout within 12 hours.

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