№ files_lp_4_process_1_23025
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Institutional policy document outlining the process for submitting, reviewing, and responding to client grievances within Northland Counseling Center, Inc., including escalation channels to management, oversight agencies, and Minnesota licensing boards.
Organization:
Northland Counseling Center, Inc.
Document Type:
Grievance Procedure
Subject:
Client Grievance and Complaint Process
Country:
United States
State:
Minnesota
Relevant Locations:
Grand Rapids, MN; International Falls, MN; Aitkin, MN; Hibbing, MN
Responsible Management:
Senior Management of Northland Counseling Center, Inc.
Governing Body:
Northland Board of Directors
External Oversight Bodies:
Minnesota Department of Health; Minnesota Department of Human Services; Office of Ombudsman for Mental Health & Developmental Disabilities
Related Licensing Authorities:
Minnesota Board of Marriage and Family Therapy; Minnesota Board of Behavioral Health & Therapy; Minnesota Board of Psychology; Minnesota Board of Social Work
Response Timeframe:
Acknowledgment within 3 business days; final written response within 15 business days
Target Audience:
Clients of Northland Counseling Center services
Service Areas Mentioned:
Substance Use Services; Behavioral Health Services
Primary Locations Listed:
215 Southeast Second Avenue, Grand Rapids, MN 55744; 1902 Valley Pine Circle, International Falls, MN 56649; 1215 Southeast Seventh Avenue, Grand Rapids, MN 55744
Price: 8 / 10 USD
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Date:
April 20, 2023
Region / City:
Iowa
Topic:
Regional transportation planning and project updates
Document Type:
Meeting Minutes
Organization / Institution:
Iowa Northland Regional Transportation Authority (RTA)
Author:
Aldina Dautović, Secretary
Target Audience:
Local government officials, transportation planners, and community stakeholders
Action Period:
April 2023
Approval Date:
April 20, 2023
Modification Date:
N/A
Date:
Thursday, July 20, 2023
Location:
INRCOG Board Room, 229 East Park Avenue, Waterloo, IA
Time:
1:00 PM
Year:
2023
Region / City:
Waterloo, IA
Subject:
Transportation Planning and Improvement
Document Type:
Meeting Notice
Institution:
Iowa Northland Regional Transportation Authority
Author:
Not specified
Target Audience:
Public, Local Officials, Transportation Planners
Period of Action:
FY 2024-2027
Approval Date:
Not specified
Amendment Date:
Not specified
Organization:
Iowa Northland Regional Transportation Authority
Date:
September 19, 2024
Time:
1:00 PM – 2:07 PM
Type of Document:
Meeting Minutes
Governing Body:
Policy Board
Chair:
Greg Barnett
Secretary:
Aldina Dautović
Location:
Not specified
Attendees:
Policy Board Members, TTC Members, RTA Staff, Iowa DOT Representative
Agenda Items:
Approval of Agenda; Approval of July 18, 2024 Minutes; Draft 2050 Long Range Transportation Plan Review; Project Updates (TASA/TAP and STBG)
Projects Discussed:
Quasqueton Diagonal Blvd Project; Taylor’s Ford Bridge Restoration; C50 Bridge Deck; HPB Bridge Closures
Adoption Deadline Referenced:
December 2025 (2050 LRTP)
Year:
2025
Region / City:
Northland
Topic:
Population, Ethnicity, Health and Social Services
Document Type:
Factsheet
Organization:
Northland District Health Board
Author:
Unknown
Target Audience:
General Public, Policy Makers, Health Professionals
Period of Validity:
July – September 2025
Approval Date:
Not specified
Date of Changes:
Not specified
Note:
Contextual Description
Year:
2023
Date:
May 23, 2023
Time:
1:00 p.m. – 2:30 p.m.
Location:
Waterloo, Iowa (with online participation)
Region:
Northeast Iowa
Type of document:
Meeting minutes
Organ / Committee:
Iowa Northland Regional Transit Advisory Committee (TAC)
Convened by:
Nick Fratzke
Secretary:
Aldina Dautović
Participating organizations:
Black Hawk County Public Health; Bremer County ECR; City of Waterloo; Exceptional Persons, Inc.; Iowa Workforce Development; MET Transit; Northeast Iowa Area Agency on Aging (NEI3A); Northeast Iowa Foodbank; R.J. McElroy Trust; SRF Consulting Group; Waterloo Community Foundation; Waterloo Community Schools; INRCOG; OnBoard Public Transit
Key topics:
2023–2024 MET Transit Study; public survey results; transit service improvements; Commute with Enterprise vanpool program; OnBoard Public Transit scheduling software RFP; Iowa Passenger Rail feasibility efforts; youth transportation pilot initiative
Decisions:
Approval of agenda; approval of March 30, 2023 meeting minutes; adjournment at 2:30 p.m.
Year:
2024
Region / City:
Waterloo, IA
Theme:
Transportation
Document Type:
Meeting Notice
Agency / Institution:
Iowa Northland Regional Transportation Authority
Author:
Not specified
Target Audience:
Board members, committee members, public
Period of Validity:
April 18, 2024
Approval Date:
Not specified
Amendment Date:
Not specified
Year:
2022-2023
Instructor:
Dylan Brown
Subject:
Mathematics
Course:
Math 8
School:
Northland Preparatory Academy
Contact Information:
Email - [email protected]
Materials Needed:
Pencils, Red Pens, Notebook, Scientific Graphing Calculator (TI-83 or TI-84), Ruler, Paper, Graph Paper, Clorox wipes, Box of Tissues
Grading Scale:
A (90%-100%), B (80%-89.9%), C (70%-79.9%), D (60%-69.9%), F (Below 60%)
Attendance Policy:
Students missing 10% or more days per semester may lose credit or be withdrawn.
Date of Approval:
N/A
Document Type:
Syllabus
Target Audience:
Students and Parents
Date of Modification:
N/A
Class Schedule:
Fall Semester
Instructor’s Qualifications:
BSED in Mathematics, 2nd Year at NPA
Homework Policy:
Regular assignments; full credit requires showing full work.
Retake Policy:
Retakes allowed under certain conditions.
Year:
2023
Region / City:
Iowa
Theme:
Transportation, Infrastructure
Document Type:
Meeting Minutes
Organization / Institution:
Iowa Northland Regional Transportation Authority (RTA)
Author:
Aldina Dautović
Target Audience:
Local Government Officials, Transportation Planners
Period of Action:
December 21, 2023
Approval Date:
December 21, 2023
Date of Amendments:
N/A
Year:
2026
Location:
WMC or PDC, Arizona, USA
Document Type:
Job Description
Organization:
Northland Pioneer College
Reports To:
Associate VP, Chief Information Officer
Position Classification:
Exempt, D2
Work Designation:
H1
Direct Reports:
6+
Overtime Eligible:
No
Required Education:
Bachelor’s Degree in Computer Science, Computer Networking, or related technical field
Preferred Education:
Master’s Degree in Computer Science, Computer Networking, or related technical field
Experience:
Minimum five years in IT infrastructure management, three years in supervisory roles
Preferred Experience:
Seven years in IT infrastructure management, five years in supervisory roles
Skills:
Network and systems administration, security management, vendor management, project management, communication
Benefits:
Medical, dental, and vision insurance, retirement plan, life and disability insurance, personal and holiday leave, professional development opportunities
Physical Requirements:
Walking, standing, stooping, sitting, ladder work, lifting light and heavy objects, color distinction, possible tower climbing
Year:
2026
Company:
Northland Forest Products Ltd.
Location:
Canada
Industry:
Forestry and Wood Processing
Document Type:
Job Description
Positions Included:
Prentice Operator, Cut Off Saw Operator, Deckman, Canterline Operator, Board Edger Operator, Hewsaw Operator, Trimsaw Operator, Bin Runner, Stacker Operator, Tilt Hoist Operator, Planer Operator, Wrapper/Strapper
Education Requirements:
High school or higher
Certifications:
Heavy equipment certification (optional), Wood processing technology courses (optional)
Experience Level:
Entry to several years, depending on position
Physical Requirements:
Sitting, walking, standing, lifting, bending, reaching, stair climbing, exposure to dust, near moving equipment
Safety Requirements:
CSA approved steel toe boots, personal protective equipment provided by company
Work Hours:
9-hour shifts
Employment Type:
Full-time
Year:
2023
Region / City:
Oregon
Topic:
Health Care, Managed Care Entities, Grievance and Appeal System
Document Type:
Instruction Manual
Agency / Institution:
Oregon Health Authority (OHA)
Author:
Oregon Health Authority (OHA)
Target Audience:
Managed Care Entities, Coordinated Care Organizations, Health Care Administrators
Period of Action:
Quarterly
Approval Date:
N/A
Date of Changes:
N/A
Year:
2024
Region / City:
N/A
Theme:
Procurement Process, Grievance Redressal System, Call Center Services
Document Type:
Meeting Minutes
Organization / Institution:
HRU PIU-IFRAP
Author:
HRU PIU-IFRAP Team
Target Audience:
Bidders, Procurement Participants
Period of Validity:
N/A
Date of Approval:
2nd October 2024
Date of Changes:
N/A
Year:
2026
Region / City:
Not specified
Subject:
Labor relations, grievance procedure, National Agreement, Step 4 settlements
Document Type:
Grievance statement
Organization / Institution:
National Association of Letter Carriers (NALC)
Author:
Not specified
Target Audience:
Union representatives, postal workers, management officials
Period of validity:
Not specified
Approval Date:
Not specified
Date of Amendments:
Not specified
Year:
[Year]
Region / City:
[Station/Post Office]
Subject:
Grievance regarding violation of Article 8, Section 5 of the National Agreement
Document Type:
Grievance
Organization:
[Union Name]
Author:
[Union Representative Name]
Target Audience:
Union representatives, management officials, employees involved in the grievance
Period of Validity:
[Quarter] of [Year]
Approval Date:
[Date]
Modification Date:
[Date]
Year:
2023
Region / City:
The Gambia
Theme:
Digital Integration, Stakeholder Engagement
Document Type:
Final Report
Organ / Institution:
Government of The Gambia
Author:
Unknown
Target Audience:
Stakeholders, Government Agencies, Project Beneficiaries
Period of Validity:
2023
Approval Date:
August 2023
Date of Amendments:
None
Year:
2025
Region / City:
Oregon
Subject:
Medicaid Grievance and Appeal System
Document Type:
Attestation
Organization:
Oregon Health Authority (OHA)
Author:
Medicaid Division, CCO Operations Unit
Target Audience:
Coordinated Care Organizations (CCOs)
Period of Action:
Contract Year 2025
Approval Date:
January 1, 2025
Amendment Date:
N/A
Year:
2025
Region / City:
Oregon
Subject:
Medicaid, Grievance and Appeal Systems
Document Type:
Policy
Organ / Institution:
Oregon Health Authority (OHA)
Author:
Medicaid Division CCO Operations Unit
Target Audience:
Coordinated Care Organizations (CCOs)
Effective Period:
Contract Year 2025
Approval Date:
March 27, 2025
Date of Changes:
None
Year:
2025
Region / City:
Oregon
Topic:
Grievance and Appeal Reporting
Document Type:
Instructional Guidelines
Organization / Institution:
Oregon Health Authority (OHA)
Author:
Oregon Health Authority
Target Audience:
Coordinated Care Organizations (CCOs) and relevant healthcare administrators
Period of Validity:
2025
Approval Date:
Not specified
Date of Changes:
June 17, 2025
Year:
2021
Region / City:
Oregon
Topic:
Healthcare Policy, Grievance and Appeal Systems
Document Type:
Instructional Guide
Organ / Institution:
Oregon Health Authority (OHA)
Author:
Oregon Health Authority (OHA)
Target Audience:
Managed Care Entities (MCEs)
Period of Validity:
Ongoing
Approval Date:
Not specified
Modification Date:
Not specified
Year:
2025
Region / City:
Oregon
Topic:
Grievance and Appeal Management
Document Type:
Instruction Manual
Organization / Institution:
Oregon Health Authority (OHA)
Author:
Oregon Health Authority (OHA)
Target Audience:
Coordinated Care Organizations (CCOs), healthcare providers, and relevant stakeholders
Period of Application:
CY 2025
Approval Date:
N/A
Date of Changes:
N/A