№ lp_1_2_16633
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This document provides instructions for Coordinated Care Organizations (CCOs) in Oregon regarding the reporting and submission of Grievance and Appeal Logs for the year 2025, including reporting dates and data fields.
Year:
2025
Region / City:
Oregon
Topic:
Grievance and Appeal Management
Document Type:
Instruction Manual
Organization / Institution:
Oregon Health Authority (OHA)
Author:
Oregon Health Authority (OHA)
Target Audience:
Coordinated Care Organizations (CCOs), healthcare providers, and relevant stakeholders
Period of Application:
CY 2025
Approval Date:
N/A
Date of Changes:
N/A
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Year:
2023
Region / City:
Oregon
Topic:
Health Care, Managed Care Entities, Grievance and Appeal System
Document Type:
Instruction Manual
Agency / Institution:
Oregon Health Authority (OHA)
Author:
Oregon Health Authority (OHA)
Target Audience:
Managed Care Entities, Coordinated Care Organizations, Health Care Administrators
Period of Action:
Quarterly
Approval Date:
N/A
Date of Changes:
N/A
Year:
2024
Region / City:
N/A
Theme:
Procurement Process, Grievance Redressal System, Call Center Services
Document Type:
Meeting Minutes
Organization / Institution:
HRU PIU-IFRAP
Author:
HRU PIU-IFRAP Team
Target Audience:
Bidders, Procurement Participants
Period of Validity:
N/A
Date of Approval:
2nd October 2024
Date of Changes:
N/A
Year:
2026
Region / City:
Not specified
Subject:
Labor relations, grievance procedure, National Agreement, Step 4 settlements
Document Type:
Grievance statement
Organization / Institution:
National Association of Letter Carriers (NALC)
Author:
Not specified
Target Audience:
Union representatives, postal workers, management officials
Period of validity:
Not specified
Approval Date:
Not specified
Date of Amendments:
Not specified
Year:
[Year]
Region / City:
[Station/Post Office]
Subject:
Grievance regarding violation of Article 8, Section 5 of the National Agreement
Document Type:
Grievance
Organization:
[Union Name]
Author:
[Union Representative Name]
Target Audience:
Union representatives, management officials, employees involved in the grievance
Period of Validity:
[Quarter] of [Year]
Approval Date:
[Date]
Modification Date:
[Date]
Year:
2023
Region / City:
The Gambia
Theme:
Digital Integration, Stakeholder Engagement
Document Type:
Final Report
Organ / Institution:
Government of The Gambia
Author:
Unknown
Target Audience:
Stakeholders, Government Agencies, Project Beneficiaries
Period of Validity:
2023
Approval Date:
August 2023
Date of Amendments:
None
Year:
2025
Region / City:
Oregon
Subject:
Medicaid Grievance and Appeal System
Document Type:
Attestation
Organization:
Oregon Health Authority (OHA)
Author:
Medicaid Division, CCO Operations Unit
Target Audience:
Coordinated Care Organizations (CCOs)
Period of Action:
Contract Year 2025
Approval Date:
January 1, 2025
Amendment Date:
N/A
Year:
2025
Region / City:
Oregon
Subject:
Medicaid, Grievance and Appeal Systems
Document Type:
Policy
Organ / Institution:
Oregon Health Authority (OHA)
Author:
Medicaid Division CCO Operations Unit
Target Audience:
Coordinated Care Organizations (CCOs)
Effective Period:
Contract Year 2025
Approval Date:
March 27, 2025
Date of Changes:
None
Year:
2025
Region / City:
Oregon
Topic:
Grievance and Appeal Reporting
Document Type:
Instructional Guidelines
Organization / Institution:
Oregon Health Authority (OHA)
Author:
Oregon Health Authority
Target Audience:
Coordinated Care Organizations (CCOs) and relevant healthcare administrators
Period of Validity:
2025
Approval Date:
Not specified
Date of Changes:
June 17, 2025
Year:
2021
Region / City:
Oregon
Topic:
Healthcare Policy, Grievance and Appeal Systems
Document Type:
Instructional Guide
Organ / Institution:
Oregon Health Authority (OHA)
Author:
Oregon Health Authority (OHA)
Target Audience:
Managed Care Entities (MCEs)
Period of Validity:
Ongoing
Approval Date:
Not specified
Modification Date:
Not specified
Year:
Not specified
Region / City:
Delhi
Subject:
Grievance Redressal
Document Type:
Committee Procedure
Organization:
Faculty of Management Studies, University of Delhi
Author:
Not specified
Target Audience:
Students of Faculty of Management Studies
Effective Period:
Not specified
Approval Date:
Not specified
Date of Amendments:
Not specified
Year:
2019
Region / City:
Queensland, Australia
Subject:
Employee grievance procedure
Document Type:
Form
Organization / Institution:
Queensland Department of Education
Author:
Queensland Government
Target Audience:
Public service employees
Effective Period:
N/A
Approval Date:
N/A
Modification Date:
N/A
Year:
2022
Region / City:
[Station/Post Office]
Subject:
Work hour limits, overtime
Document Type:
Grievance form
Organization / Institution:
[NALC]
Author:
[Union Representative]
Target Audience:
Union representatives, management
Period of validity:
[Date] through [Date]
Approval Date:
[Date]
Date of Changes:
[Date]
Note:
Year
Year:
2026
Region / City:
Global
Topic:
Grievance management, worker rights, gender-based violence
Document Type:
Template
Organization:
International Finance Corporation (IFC)
Author:
IFC
Target Audience:
Organizations implementing grievance mechanisms
Effective Period:
Ongoing
Approval Date:
2026
Date of Amendments:
N/A
Note:
Year
Topic:
Grievance Procedures, Consumer Rights
Document Type:
Policy
Organization / Institution:
Affiliate Santé Group
Target Audience:
Consumers receiving services from the Affiliate Santé Group
Description:
A policy document outlining the grievance procedures for consumers receiving services from the Affiliate Santé Group, detailing the steps and contacts for filing complaints or grievances.
Year:
2023
Region / City:
Oregon
Topic:
Health Care, Managed Care Entities, Grievance and Appeal System
Document Type:
Instruction Manual
Agency / Institution:
Oregon Health Authority (OHA)
Author:
Oregon Health Authority (OHA)
Target Audience:
Managed Care Entities, Coordinated Care Organizations, Health Care Administrators
Period of Action:
Quarterly
Approval Date:
N/A
Date of Changes:
N/A
Year:
2012
Region / City:
Texas
Subject:
Medicaid Dental Services
Document Type:
Revision Log
Organization / Institution:
HHSC
Author:
Not specified
Target Audience:
Dental Contractors, Medicaid Providers
Effective Period:
March 1, 2012 - Present
Approval Date:
March 1, 2012
Amendment Date:
January 12, 2026
Year:
2023
Region / City:
Georgia
Topic:
Drug management, Isoflurane usage
Document Type:
Instructional form
Organization / Institution:
Georgia Board of Pharmacy
Author:
Georgia Board of Pharmacy
Target Audience:
Registrants (licensed distributors, manufacturers, and dispensers of dangerous drugs)
Effective Period:
2023 - ongoing
Approval Date:
N/A
Modification Date:
N/A
Year:
2023
Region / City:
Atlanta, GA
Topic:
Controlled Substances Receiving Log
Document Type:
Instructional Form
Organization:
DEA
Author:
Not specified
Target Audience:
Registrants with DEA License
Period of Validity:
Not specified
Approval Date:
Not specified
Date of Changes:
Not specified