№ files_lp_4_process_2_47410
File format: docx
Character count: 29876
File size: 56 KB
Written evidence from a professional tax body detailing HMRC’s customer service performance, highlighting gaps between digital service provision and taxpayer needs, and referencing surveys and reports to support conclusions.
Year:
2023–2024
Region:
United Kingdom
Subject:
Tax administration and HMRC customer service
Document type:
Written evidence / submission
Organization:
Chartered Institute of Taxation (CIOT)
Author:
Chartered Institute of Taxation
Target audience:
Public Accounts Committee, policymakers, tax professionals
Related events:
HMRC Standard Report 2022-23, Treasury Committee evidence session 24 April 2024
Focus areas:
HMRC digital services, customer service performance, taxpayer compliance, R&D tax relief
Data sources:
CIOT member surveys, National Audit Office report
Key issues addressed:
Telephone helpline closures, digital system efficiency, taxpayer support, service level gaps
Price: 8 / 10 USD
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The product description is provided for reference. Actual content and formatting may differ slightly.
Note:
Year
Subject:
Fuel Duty Drawback
Document Type:
Instructions
Organization / Institution:
HM Revenue & Customs
Target Audience:
Aircraft operators, aviation companies
Date:
21 June 2023
Location:
United Kingdom
Subject:
Red diesel and other rebated fuel issues
Document type:
Meeting note
Organisations involved:
HM Revenue & Customs (HMRC); Industry representatives; UKIFDA
Presenters:
Steve Clarke; James Brennan
Legislative references:
Biofuels and Other Fuel Substitutes (Payment of Excise Duties etc.) Regulations 2004; Hydrocarbon Oils Duties Act (HODA); Hydrocarbon Oil (Reliefs for Electricity Generation) Regulations 2005
Related notices:
Excise Notice 75; Excise Notice 192; Excise Notice 179e
Topics covered:
RDCO obligations; Budget 2023 changes; kerosene use; dyeing of diesel; HVO and biofuels classification; electricity generation relief
Audience:
Registered Dealers in Controlled Oils (RDCOs); fuel distributors; industry stakeholders
Geographical scope:
United Kingdom
Year:
2026
Region / City:
United Kingdom
Topic:
Tax policy and childminding
Document type:
Letter to Member of Parliament
Organization / Institution:
Coram PACEY
Author:
Concerned parent / carer
Target audience:
Member of Parliament
Affected period:
April 2026 – April 2028
Survey data referenced:
4,800 UK childminders
Updating understanding of customers accessing support through VCS organisations and HMRC, April 2022
Year:
2022
Region:
United Kingdom
Topic:
Customer support and experience with HMRC
Document type:
Research guide / Interview protocol
Organization:
HM Revenue & Customs (HMRC)
Author:
IFF Research
Target audience:
Individuals using VCS support services for HMRC matters
Research period:
2022
Date issued:
6 April 2022
Duration of interview:
60–90 minutes
Compensation:
£50 via PayPal, bank transfer, or retailer vouchers
Data retention:
12 months
Confidentiality:
Responses anonymized and not shared with HMRC or other companies
Year:
2026
Region / City:
United Kingdom
Subject:
IT professional certification
Document Type:
Application guide
Organization / Institution:
BCS (British Computer Society)
Author:
BCS
Target Audience:
IT professionals seeking CITP certification
Action Period:
Ongoing
Approval Date:
Not specified
Date of Changes:
Not specified
Note:
Year
Document Type:
Application Form
Organization / Institution:
Chartered Management Institute (CMI)
Author:
Chartered Management Institute (CMI)
Target Audience:
Managers seeking Chartered Manager status
Year:
2023
Region / City:
United Kingdom
Theme:
IT Professional Certification
Document Type:
Application Guidance
Organization / Institution:
BCS, The Chartered Institute for IT
Author:
BCS
Target Audience:
IT Professionals applying for CITP
Application Period:
Ongoing
Approval Date:
N/A
Date of Changes:
N/A
This document provides detailed instructions on the process and requirements for applying for the Chartered IT Professional (CITP) certification, including two application routes:
accredited and experiential, and guidance on using the SFIAplus framework.
Note:
Year
Topic:
Professional development
Document type:
Template
Organization / institution:
IChemE
Target audience:
Chemical engineers seeking Chartered status
Contextual description:
Template for preparing a C&C report for Chartered Chemical Engineer application, outlining various professional competences and responsibilities required for the application process.
Year:
2026
Region / City:
N/A
Topic:
Chartered Internal Auditor Application
Document Type:
Referee Statement
Organization / Institution:
Chartered Institute of Internal Auditors (Chartered IIA)
Author:
N/A
Target Audience:
Candidates applying for Chartered Internal Auditor status
Period of Action:
N/A
Approval Date:
N/A
Date of Changes:
N/A
Year:
2024
Region / City:
Not specified
Subject:
Artificial Intelligence, Finance, Audit
Document Type:
Course Information
Institution:
ICAI
Author:
Not specified
Target Audience:
Chartered Accountants
Period of Validity:
18th Oct 2024 - 20th Oct 2024
Approval Date:
Not specified
Amendment Date:
Not specified
Note:
Year
Document Type:
Application Form
Institution / Organization:
Professional Regulatory Board of ___________________
Target Audience:
Applicants for ASEAN Chartered Professional Engineer Registration
Year:
October 2023
Document type:
Official accreditation list
Issuing bodies:
Joint Board of Moderators (JBM); Institution of Civil Engineers; Institution of Structural Engineers; Chartered Institution of Highways and Transportation; Institute of Highway Engineers; Permanent Way Institution; Engineering Council
Subject:
Accredited Further Learning programmes for Chartered Engineer (CEng) registration
Qualification level:
MSc, PhD, Company Managed Scheme
Geographical scope:
United Kingdom
Target audience:
Prospective and current engineering graduates seeking CEng registration
Registration standard:
Academic requirements for Chartered Engineer (CEng) and Incorporated Engineer (IEng)
Accreditation status:
Accredited Further Learning schemes meeting CEng educational requirements
Year:
2024
Region / city:
UK
Theme:
Asylum accommodation
Document type:
Written evidence
Organization / institution:
The Chartered Institute of Housing, Soha Housing
Author:
Kate Wareing
Target audience:
Home Affairs Committee
Period of validity:
Not specified
Approval date:
Not specified
Date of changes:
Not specified
Year:
2016
Region / City:
Manila, Philippines
Topic:
Application for ASEAN Chartered Professional Engineer (ACPE) Registration
Document Type:
Application Form
Organization:
International Affairs Division (IAD), Professional Regulation Commission (PRC)
Author:
[Name MI. Last Name]
Target Audience:
Engineering professionals applying for ACPE
Period of Action:
Ongoing process
Approval Date:
Not specified
Date of Changes:
Not specified
Note:
Year
Document Type:
Application Form
Organization / Institution:
Professional Regulatory Board of the Philippines
Target Audience:
Professionals seeking ASEAN Chartered Professional Engineer certification
Year:
2019
Region / City:
United Kingdom
Theme:
Professional development, Planning
Document Type:
Guidance
Organization:
Royal Town Planning Institute (RTPI)
Author:
Royal Town Planning Institute (RTPI)
Target Audience:
Membership candidates for Chartered L-APC and A-APC
Action Period:
Ongoing
Approval Date:
June 2019
Modification Date:
N/A
Year:
2018
Region / City:
London
Subject:
Election
Document Type:
Nomination Form
Organization / Institution:
The Chartered Institute for Securities & Investment
Author:
Chartered Institute for Securities & Investment
Target Audience:
Voting Members
Period of Effect:
10 October 2018
Approval Date:
Not specified
Date of Changes:
Not specified
Context:
Nomination form for the election of a Director to the Board of the Chartered Institute for Securities & Investment at the Annual General Meeting on 10 October 2018.