№ files_lp_3_process_9_63633
Informational FAQ outlining policies, fees, procedures, creditor arrangements, client obligations, and program terms of a nonprofit credit counseling agency’s Debt Management Program in the United States.
Organization: American Consumer Credit Counseling (ACCC)
Document Type: Frequently Asked Questions (FAQ)
Topic: Credit counseling and Debt Management Program
Services Described: Budget counseling, financial counseling sessions, Debt Management Program (DMP)
Fees: Free counseling and budget consultation; $39 enrollment fee; $7 per account monthly maintenance fee (minimum $7, maximum $70); average monthly maintenance fee $25
Program Duration: Approximately 4–5 years based on minimum required payments
Eligible Debts: Unsecured debts including credit cards, department store cards, medical bills, signature loans, and collection accounts
Geographic Scope: United States
Contact Phone: (800) 769-3571
Counselor Availability: Monday–Thursday 9:00am–11:30pm ET; Friday 9:00am–8:00pm ET; Saturday 10:00am–6:00pm ET
Related Departments: Client Services Department; Disbursement Department
Legal Reference: Federal law limits re-aging of accounts to once every five years
Price: 8 / 10 USD
The file will be delivered to the email address provided at checkout within 12 hours.

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