№ lp_2_3_40062
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The document is a transcript of a webinar introducing the National Student Ombudsman (NSO) and explaining its role in addressing student complaints regarding higher education in Australia.
Year:
2023
Region / City:
Australia
Topic:
Higher Education, Student Complaints
Document Type:
Webinar Transcript
Organization / Institution:
National Student Ombudsman (NSO)
Authors:
Claire Gough, Zachary Cronau
Target Audience:
University Students, Higher Education Providers
Period of Validity:
Ongoing
Approval Date:
1 February 2023
Date of Changes:
N/A
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Year:
2017
Region / City:
United Kingdom
Topic:
Housing Ombudsman Scheme, Dispute Resolution, Governance
Document Type:
Framework Document
Organization / Institution:
Department for Communities and Local Government (DCLG)
Author:
Housing Ombudsman
Target Audience:
Government officials, social landlords, housing authorities, housing professionals
Period of Validity:
2013-ongoing
Approval Date:
December 2017
Amendment Date:
June 2021
Context:
A government framework document outlining the roles, responsibilities, and accountability of the Housing Ombudsman (THO) in relation to housing complaints and dispute resolution within the UK housing sector.
Year:
2023
Country:
Ireland
Organisation:
Ombudsman for Children’s Office
Document type:
Annual report
Author:
Ombudsman for Children
Ombudsman:
Dr Niall Muldoon
Thematic areas:
children’s rights, public services, education, health, justice, digital environment, migration
Legal basis:
Ombudsman for Children Act
Target population:
children and young people under 18 living in Ireland
Reporting period:
January–December 2023
Publication context:
end of Dáil term
Year:
2017
Region / City:
Ireland
Document Type:
Job Application
Organization:
Ombudsman for Children’s Office (OCO)
Author:
Ombudsman for Children’s Office
Target Audience:
Qualified candidates interested in temporary contract positions
Period of Action:
6th March 2017 – 11 months
Approval Date:
Not specified
Modification Date:
Not specified
Year:
2025
Region / city:
Ireland
Topic:
Job application form
Document type:
Application form
Organization:
Financial Services and Pensions Ombudsman
Author:
Conscia Limited
Target audience:
Job applicants
Start date:
2025-09-03
End date:
2025-09-03
Date of approval:
Not specified
Date of changes:
Not specified
Organization:
Office of the State Long Term Care Ombudsman
State:
North Carolina
Country:
United States
Address:
2101 Mail Service Center, Raleigh, North Carolina 27699-2101
Main Phone:
(919) 855-3400
Fax:
(919) 715-0364
Website:
http://www.ncdhhs.gov/aging/ombud.htm
State Long-Term Care Ombudsman:
Victor Orija
Program Staff:
Kendra Dixon; Renee Kea; Celestine Boney
Document Type:
Government contact directory
Subject:
Long-Term Care Ombudsman Program regional offices and contacts
Geographic Coverage:
Statewide, organized by regions A–R
Regional Agencies:
Area Agencies on Aging and Councils of Governments
Counties Served:
Listed by region
Year:
2022
Region / City:
United States
Topic:
Long-term care, Ombudsman program, Policy and procedures
Document Type:
Manual
Agency / Organization:
State Long-Term Care Ombudsman Program
Author:
State Ombudsman Office
Target Audience:
Ombudsmen, long-term care facility staff, residents, legal representatives
Period of Validity:
Ongoing
Approval Date:
2022
Date of Changes:
N/A
Year:
2022-23
Region / City:
Queensland, Australia
Type of document:
Annual report
Organization:
Energy and Water Ombudsman Queensland
ISSN:
1839-308X
Licensing:
Creative Commons Attribution (CC BY) 4.0 International
Authors / Contributors:
Jane Pires, Energy and Water Ombudsman Queensland
Target audience:
Residential and small business energy and water customers, stakeholders, Queensland Parliament
Period covered:
1 July 2022 – 30 June 2023
Approval date:
2 September 2023
Compliance:
Financial Accountability Act 2009, Financial and Performance Management Standard 2019
Year:
2023
Region / City:
UK
Topic:
Damp and Mould Management
Document Type:
Report
Organization / Institution:
Housing Ombudsman
Author:
Housing Ombudsman
Target Audience:
Landlords, Housing Management, Residents
Effective Period:
2023
Approval Date:
30.01.2023
Review Date:
30.06.2023
Year:
2021
Region / City:
Waltham Forest, London
Theme:
Pension Dispute, Gender and Ethnic Discrimination, Employment Rights
Document Type:
Complaint
Institution:
Waltham Forest Council
Author:
Anonymous (former teacher)
Target Audience:
Public, Pensions Ombudsman, Government Agencies
Effective Period:
1996–2005
Approval Date:
N/A
Date of Changes:
N/A
Context:
Case of pension mismanagement and related complaints during employment at Waltham Forest Council.
Year:
2026
Region / City:
Ireland
Theme:
IT Operations, Cybersecurity, Vendor Management, Project Management
Document Type:
Job Application Form
Organization:
Financial Services and Pensions Ombudsman
Author:
Not specified
Target Audience:
Job applicants for the position of Head of IT Operations
Period of Validity:
Until closing date for application (09 February 2026)
Approval Date:
Not specified
Date of Changes:
Not specified
Year:
2021
Region / City:
United Kingdom
Topic:
Legal Services, Consumer Complaints, Ombudsman, Legal Regulation
Document Type:
Consultation Response
Organization:
The Society of Licensed Conveyancers
Author:
The Society of Licensed Conveyancers
Target Audience:
Legal professionals, service providers, Legal Ombudsman, regulators
Period of Validity:
2021/22
Approval Date:
January 2021
Date of Changes:
None
Organisation:
Staff Equality Networks Ltd
Document type:
Newsletter and campaign announcement
Year:
2025
Country:
United Kingdom
Campaign focus:
Proposal for an NHS Employment Ombudsman
Related survey:
2024 NHS Staff Survey
Competition:
Logo Design Competition
Competition opening date:
1 November 2025
Competition closing date:
1 December 2025 at 23:59 (UK time)
Eligibility:
UK residents aged 18 and over
Prize:
£150 cash and official recognition
Founder and Director:
Andrea Knowles
Recognising body mentioned:
Consortium for LGBT+
Themes:
Racism, ableism, homophobia, workplace discrimination, diversity, equity, inclusion and belonging (DEIB), Black History Month 2025
Year:
2026
Organization:
Financial Conduct Authority / Financial Ombudsman Service
Document type:
Application form
Purpose:
Declaration of potential conflicts of interest
Position applied for:
Ombudsman Director
Recipient:
GatenbySanderson
Required actions:
Update and return form as part of application
Signature required:
Yes
Date required:
Upon submission
Year:
2012
Region / City:
Kanpur, Uttar Pradesh, India
Subject:
Electricity Ombudsman Order Non-Compliance
Document Type:
Regulatory Commission Order
Governing Body:
Uttar Pradesh Electricity Regulatory Commission (UPERC)
Petitioner:
Smt. Santosh Dixit
Respondent:
Executive Engineer, Urban Electricity Distribution Division, Kalyanpur, KESCO
Legal Basis:
Section 14 of UPERC (Consumer Grievance Redressal Forum & Electricity Ombudsman) Regulation 2007; Section 142 of the Electricity Act 2003
Hearing Date:
7.8.2012
Notice Date:
31.7.2012
Order Date:
10.9.2012
Context:
Official order from a regulatory commission detailing proceedings initiated due to non-compliance of a previously issued Electricity Ombudsman decision.
Note:
Year
Subject:
Fire Safety in Construction
Document Type:
Guidance
Organization / Institution:
Home Builders Federation (HBF)
Author:
Home Builders Federation (HBF)
Target Audience:
HBF members
Note:
Year
Contextual description:
A technical document outlining the structure, mapping, and required formats for Service Responses and Device Alerts in the context of GBCS Payload and MMC Output formats.
Year:
2013
Region / City:
North America
Subject:
Commercial printing standards
Document type:
Technical standard
Author:
Ron Ellis, Joe Fazzi, Don Hutcheson
Target audience:
Printers, designers, print buyers
Period of validity:
Ongoing
Approval date:
2013
Date of changes:
2013
Note:
Year
Region / City:
Papua New Guinea
Topic:
Data Capture, Health Information Systems
Document Type:
Workshop Agenda
Organization:
CHSPNG Health Services & Programs
Author:
Jerry Kaino, Data Processing Officer
Target Audience:
Healthcare workers involved in Health Managers, Health Information Officer, Data Entry Officer, HEO
Duration:
6 hours