№ files_lp_3_process_7_102209
Federal procurement performance work statement defining technical, operational, security, and compliance requirements for maintenance and follow-on services of government-owned PBX and telecommunications systems across multiple VA health care facilities in California.
Year: 2017
Date: December 21, 2017
Document Type: Performance Work Statement (PWS)
Version: 4.9
Reference Number: TAC-17-40704
Issuing Organization: Department of Veterans Affairs, Office of Information & Technology
Responsible Entity: VA Palo Alto Health Care System (VAPAHCS)
Network: VA Sierra Pacific Network (VISN 21)
Geographic Coverage: Palo Alto, Menlo Park, Livermore, San Jose, Capitola, Monterey, Stockton, Modesto, Sonora, Fremont, California
Subject: PBX and Telephone System Maintenance and Follow-On Services
Systems Covered: Avaya/Nortel Meridian 1 Option 81C and Option 61C
Facilities Covered: Inpatient facilities, outpatient clinics, Vet Centers
Performance Period: 12 months with four 12-month option periods
Applicable Regulations: FISMA 2002, FIPS 140-2, FIPS 201, Privacy Act of 1974, HIPAA Security Rule, VA Directive 6500, NEC 2011, EIA/TIA Standards
Security Requirements: Contractor personnel security and information security compliance
Services Included: Maintenance, monitoring, Move/Add/Change (MAC) services, cabling support, ACD, voicemail systems, ancillary equipment support
Price: 8 / 10 USD
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