№ lp_2_3_50036
File format: docx
Character count: 8265
File size: 143 KB
This document outlines the communication strategy, processes, and channels Telstra uses to inform customers, stakeholders, and the public during major or significant local outages.
Note:
Year
Price: 8 / 10 USD
The file will be delivered to the email address provided at checkout within 12 hours.
The file will be delivered to the email address provided at checkout within 12 hours.
Don’t have cryptocurrency yet?
You can still complete your purchase in a few minutes:- Buy Crypto in a trusted app (Coinbase, Kraken, Cash App or any similar service).
- In the app, tap Send.
- Select network, paste our wallet address.
- Send the exact amount shown above.
The final amount may vary slightly depending on the payment method.
The file will be sent to the email address provided at checkout within 24 hours.
The product description is provided for reference. Actual content and formatting may differ slightly.
Year:
2025
Region / City:
Heysham
Topic:
Nuclear energy, reactor maintenance, shutdown deferral
Document type:
Project assessment report
Organization / Institution:
Office for Nuclear Regulation
Author:
Not specified
Target audience:
Not specified
Period of validity:
Up to 06 October 2025
Approval date:
May 2025
Date of changes:
None
Year:
2023
Region / City:
United States
Subject:
Wastewater Collection System, Power Outages, Emergency Response
Document Type:
Checklist
Organization:
EPA (Environmental Protection Agency)
Author:
Not specified
Target Audience:
Wastewater utilities, municipal planners, facility managers
Period of Validity:
Indefinite
Approval Date:
Not specified
Date of Changes:
Not specified
Year:
2024
Region / City:
Hartlepool
Subject:
Nuclear Energy, Reactor Operations
Document Type:
Report
Organization:
Office for Nuclear Regulation (ONR)
Author:
EDF Energy Nuclear Generation Limited
Target Audience:
Nuclear Safety Professionals, Regulatory Bodies
Period of Validity:
Until 10 May 2025
Approval Date:
December 2024
Date of Changes:
N/A
Author:
Dr Tony Jaques
Date of publication:
November 10, 2023
Publication:
SmartCompany
Publisher:
SmartCompany
URL:
https://www.smartcompany.com.au/business-advice/optus-outage-crisis-plan/
Subject:
Crisis management and corporate communication
Organisations discussed:
Optus; SBS; Australia Post; CBA; Binance; Telstra; Think HQ
Geographical focus:
Australia
Industry focus:
Telecommunications
Type of document:
Opinion article
Primary theme:
Evaluation of crisis preparedness and communication in corporate incidents
Events referenced:
Optus nationwide outage (2023); Optus hacking crisis (2022); FIFA World Cup streaming issues (2018)
Year:
2011–2019
Unit:
Unit 1, Unit 2
Outage:
A1R17, A1R18, A1R19, A1R20, A1R21, A2R15, A2R16, A2R17, A2R18, A2R19, A2R20
Document type:
Technical report
Subject:
Radiation exposure and scaffolding activities during nuclear plant outages
Authoring organization:
Braidwood Nuclear Power Station
Measured dose:
1.584–5.515 p-rem
Average dose:
2.933 p-rem
Specific locations:
Containment and Auxiliary Building (IMB and OMB)
Target audience:
Radiation protection personnel, plant management
Key processes:
Scaffold installation and removal, dose estimation, ALARA practices
Observation methods:
On-site measurements, remote monitoring, dose tracking
Notable events:
Snubber failures affecting scaffold builds, dose revisions
Version:
2.5
Date of latest update:
January 14th 2023
Created by:
Lindsey Wharmby
Amended by:
Tony Watson, Shiona Dawson
Approval body:
Club Committee
Target audience:
Members, guests, visitors, external contractors
Scope:
Health and safety procedures, fire safety, building evacuation, first aid, accident reporting, external contractors, power outage
Applicable regulations:
Regulatory Reform (Fire Safety) Order 2005
Location:
Olicana Bridge Club premises
Document type:
Policy document
Content focus:
Organization responsibilities, training, evacuation plans, fire drills, equipment maintenance, PEEP template
Note:
Year
Topic:
IT Support, Troubleshooting
Document Type:
Case Study
Target Audience:
IT Professionals, Network Engineers
Service name:
Telstra Internet Direct Adapt
Service variants:
Telstra Internet Direct Premium Adapt; Telstra Internet Direct Lite Adapt
Type of document:
Service terms and conditions
Provider:
Telstra
Jurisdiction:
Australia
Commencement of service:
On initial supply of service and access
Service term:
Month to month
Availability changes:
15 April 2022; 15 November 2022; 15 November 2025
Access requirements:
Approved Access Service
Pricing reference:
Telstra Connect
IP addressing:
Single static IP address provided
Optional add-ons:
Internet Direct Secondary MX Server; Domain Name Server hosting
Applicable policies:
Acceptable Usage Policy; Australian Consumer Law
Contractual framework:
Our Customer Terms
Year:
Not specified
Region / City:
Australia
Topic:
Health, Safety, Environment
Document Type:
Framework / Policy Guidance
Organization:
Telstra
Audience:
Suppliers of services and high-risk products
Scope:
Suppliers of services and high-risk products to Telstra
References:
Telstra HSE Standards, AS/NZ 3745
Attachments:
Definitions (Attachment 1)
Requirements:
Legal and contractual obligations of suppliers, mandatory HSE elements including Asbestos, Gas Detection, Special Work Locations, Electromagnetic Energy
Emergency Planning:
Compliance with AS/NZ 3745 for facilities management
Monitoring:
Managed and reviewed by Telstra designated contact, network induction mandatory for suppliers and visitors
Risk Management:
Includes hazard identification, inspections, risk assessment, and control measures
Environmental Considerations:
Energy impact, recycling, waste management, visual and flora/fauna protection
Document type:
Construction finalisation record
Purpose:
Description of works completed in accordance with FA11, CRA11 or TWA11 Facilities Access to Duct
Subject:
Facilities access to Telstra ducts
Infrastructure owner:
Telstra
Applicable agreements:
Facilities Access Agreement, Customer Relations Agreement, Telstra Wholesale Agreement
Project references:
Study xxxxx CFD01, linked to xxxxx TP01
Scope of works:
Duct construction, sub-duct and fibre installation, breakouts, sealing, labelling
Geographic scope:
A End and B End destinations with state references
Technical components:
Ducts, sub-ducts, bare fibre, splice, loops, MSJ, breakouts
Contractor roles:
Surveying, civils, hauling
Evidence requirements:
As-built plans, manhole sheets, technical documents, photo evidence
Standards referenced:
Telstra standards for duct sealing
Note:
Year
Contextual description:
Detailed report documenting the completed works as part of the facilities access to Telstra ducts agreement.
Year:
2023
Region / City:
Global
Topic:
Network Services
Document Type:
Terms and Conditions
Organization:
Telstra
Author:
Telstra
Target Audience:
Telstra customers
Period of Validity:
From 30 November 2023 to 16 January 2026
Approval Date:
Not specified
Date of Changes:
16 July 2025
Year:
2016
Region / city:
Australia
Theme:
Home broadband, telecommunications, special offers
Document type:
Terms and conditions, promotional offers
Organization:
Telstra
Author:
Telstra
Target audience:
Residential customers, broadband subscribers
Effective period:
From 23 August 2016 to 28 March 2017
Date of approval:
Not specified
Date of amendments:
Not specified
Note:
Year
Topic:
Telephone Services
Document Type:
Service Description
Organization:
Telstra
Target Audience:
Customers of Telstra
Year:
2023
Region / City:
Australia
Topic:
Telecommunications, Power and Rack Deployment
Document Type:
Technical Requirement Document
Organization / Institution:
Telstra
Author:
Telstra Network Infrastructure Team
Target Audience:
Network Technicians, Infrastructure Planners, and Engineers
Period of Validity:
Not specified
Approval Date:
Not specified
Date of Changes:
Not specified
Note:
Year
Year:
2026
Region / City:
Australia
Subject:
Telecommunications Services
Document Type:
Terms and Conditions
Organization:
Telstra Corporation Limited
Author:
Telstra Legal Team
Target Audience:
Telstra retail customers and business clients
Period of Validity:
Ongoing
Approval Date:
2026-03-07
Amendment Date:
Not specified