№ files_lp_4_process_3_089735
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This document is a template for writing a complaint letter to an airline regarding a disrupted flight and requesting compensation or a refund.
Note:
Year
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Date:
04 November 2019
Agency Reference Number:
8SJ520
Document Reference Number:
FO8SJ58SJ5PV4404116
Traveller:
P1 - WHITE/DAVIDMR (Adult - ADT)
Note:
Flight Details
Flight 1:
SA308, Cape Town - CPT to Johannesburg - JNB, 11 Dec 2019, 06:15 - 08:10, Class Z - Business
Flight 2:
SA184, Johannesburg - JNB to Nairobi - NBO, 11 Dec 2019, 10:00 - 15:00, Class D - Business
Flight 3:
SA185, Nairobi - NBO to Johannesburg - JNB, 16 Dec 2019, 15:45 - 18:50, Class D - Business
Flight 4:
SA2023, Johannesburg - JNB to Cape Town - CPT, 16 Dec 2019, 20:20 - 22:30, Class Q - Economy
Currency:
ZAR
Fare:
31190.00
Taxes:
3333.86
Fee:
1000.00
Vat:
62.29
Total:
35586.15
Fare Valid Until:
Close of Business Today: 04 November 2019
SA308 Flying Time:
1 Hours 55 Minutes, No Stops: 0, Baggage: Adult - 2PC, Carbon Emission: 211.79 kgs
SA184 Flying Time:
4 Hours 0 Minutes, No Stops: 0, Baggage: Adult - 2PC, Carbon Emission: 374.00 kgs
SA185 Flying Time:
4 Hours 5 Minutes, No Stops: 0, Baggage: Adult - 2PC, Carbon Emission: 381.79 kgs
SA2023 Flying Time:
2 Hours 10 Minutes, No Stops: 0, Baggage: Adult - 2PC, Carbon Emission: 202.58 kgs
Flights:
ZAR 35586.15
Approximate Total:
ZAR 35586.15
Tel:
011 234 2412 | Email: [email protected]
Date:
Friday, 04 October 2019
Agency Reference Number:
8SJ520
Document Reference Number:
FO8SJ58SJ5PV4306578
Note:
Flight Details
Flight:
JE156
From:
Cape Town - CPT
To:
Johannesburg - JNB
Departs:
15:55
Arrives:
17:50
Class:
Q - Economy
Baggage:
Adult - 20K
Carbon Emission:
211.79 kgs
Currency:
ZAR
Fare:
810.00
Taxes:
119.42
Fee:
250.00
Vat:
173.19
Total:
1352.61
Flying Time:
1 hour 55 minutes
No Stops:
0
Flight Operated by:
Comair
Flights:
ZAR 3602.22
Approximate Total:
ZAR 3602.22
Tel:
011 234 2412
Email:
[email protected]
Year:
2015
Region / City:
Fort Lauderdale
Theme:
Airline Services, Flight Routes
Document Type:
Press Release
Organization:
JetBlue Airways
Author:
JetBlue Communications
Target Audience:
Travelers, Airline Customers
Effective Period:
April 30 – June 18, 2015
Approval Date:
January 7, 2015
Changes Date:
None
Flight Routes:
Cleveland to Fort Lauderdale, Detroit to Fort Lauderdale
Aircraft:
Airbus A320
Service:
Nonstop Flights
Introductory Fares:
$23 from Cleveland, $49 from Detroit
Booking Deadline:
January 9, 2015
Year:
2020–2021
Route:
New York City (NYC) – Barcelona (BCN)
Carrier:
Delta Airlines (DL)
Fare type:
Excursion nonrefundable business class
Booking requirements:
Reservations at least 60 days before departure, ticketing within 72 hours or 60 days prior
Travel period:
April 6–16, 2020; July 22–August 24, 2020; December 20–26, 2020; January 1–2, 2021
Day/time restrictions:
Outbound Tue–Fri, inbound Sun–Thu
Minimum stay:
First Sunday after arrival or 7 days after outbound sector
Maximum stay:
3 months from departure
Stopovers:
Not permitted
Transfers:
Up to 2 per direction in US, 1 per direction in Europe with specific carriers
Flight restrictions:
Europe–Area 2 travel restrictions apply; certain flights excluded/included
Combinability:
End-on-end and side trips not permitted; open jaws, round trips, circle trips allowed with conditions
Surcharges:
Infant 0–1 without seat free, additional fees apply for specific origins/destinations
Type:
Fare rules document
Audience:
Airline passengers and ticketing agents
Year:
2026
Airline:
Qatar Airways (QR)
Route:
Singapore (SIN) to Athens (ATH)
Fare Type:
Midweek Business Restricted Fares
Travel Days:
Outbound Monday–Thursday, Inbound Tuesday–Thursday on first international sector
Flight Exclusions:
AT 216–217, MH 160–161, MH 164–165, ET 001–099, ET 1000–1899, ET 4000–4699, QR flights operated by B2, 6E, UL
Flight Inclusions:
QR flights, 2N operated by 2N, 3K by 3K, 3U by 3U, 4Q by 4Q, HY by HY, 8M by 8M, 9B 0001–1299, 2100–2599, 2900–6299, 6800–6999, 8100–8999, 9200–9699, 9W by 9W, A3 by A3 or OA, AE by AE or CI, AI by AI, AY by AY, HC by HC, BA by BA, EZ, MN, QR, BE by BE, BG by BG, BI by BI, BR by BR, BT by BT, CA by CA, CI by CI, CX by CX, CZ by CZ, EI by EI, F7 by F7, FB by FB, FI by FI, FJ by FJ, FM by FM, FV by FV, GA by GA, GK by GK, HG by HG, HO by HO, HU by HU, HX by HX, IB by I2 or IB, VA by VA
Document Type:
Airline Fare Rules Source
Note:
Year
Subject:
Refund Process
Document Type:
Guide
Organization / Institution:
Texas Retirement System (TRS)
Target Audience:
TRS participants
Contextual Description:
Guide for TRS participants on how to access their MyTRS account and apply for a refund.
Year:
2026
Region / City:
Victoria, Australia
Topic:
Refund request process for international students
Document Type:
Instructional guide
Institution:
Education Victoria
Author:
Finance and Business Support Unit, International Education Division
Target Audience:
Parents or legal custodians of international students
Period of validity:
Ongoing
Approval Date:
Not specified
Date of changes:
Not specified
Note:
Year
Document Type:
Application Form
Organization / Institution:
Auckland University of Technology (AUT)
Target Audience:
Students of AUT
Year:
2025
Region / City:
Newcastle upon Tyne
Subject:
Tuition Fees Refund Process
Document Type:
Policy
Institution:
Newcastle University
Author:
Karen Carvell
Target Audience:
Students
Effective Date:
1 November 2025
Date of Update:
November 2025
Refund Conditions:
Available
Refund Process:
Described
Refund Method:
Bank Transfer, Credit/Debit Card, Third Party
Refund Limit:
£50
Refund Administration Fee:
£150
Note:
Year
Topic:
Refund, Rectification
Document Type:
Guidelines
Organ / Institution:
Protean CRA
Target Audience:
Subscribers of eNPS
Contextual description:
Guidelines for subscribers on how to submit documents to request refunds or rectification of erroneous transactions made through the eNPS portal/D-remit Mode.
Note:
Year
Year:
Not specified
Region / City:
Philippines
Subject:
VAT Refund Claims
Document Type:
Procedure/Guideline
Organization:
Bureau of Internal Revenue (BIR)
Author:
Bureau of Internal Revenue (BIR)
Target Audience:
Taxpayers, Corporations, Sole Proprietors
Period of Validity:
Not specified
Approval Date:
Not specified
Amendment Date:
Not specified
Note:
Year
Type of Document:
Attestation
Institution:
Bureau of Internal Revenue
Documents Included:
Sales Invoices, Official Receipts, Airway Bills, Billing Statements, Supplier Invoices, VAT Payment Certification
Year:
2017
Region / City:
Jamaica
Subject:
Pensions Administration, Refund of Contributions
Document Type:
Application Form
Organization / Institution:
Ministry of Finance and the Public Service
Author:
Pensions Administration Branch
Target Audience:
Individuals applying for pension or family benefit contributions refund
Period of Effect:
Not specified
Date of Approval:
Not specified
Date of Amendments:
Not specified
Year:
2023
Note:
Region / City
Theme:
Training and Course Policies
Document Type:
Policy and Application Form
Organization:
Steel Mains Pipe Installation Training Department
Target Audience:
Students and Client Organizations
Form Number:
MED-97
Issuing Authority:
Office of the Principal Director of Audit (Steel), Ranchi
Document Type:
Application Form
Subject:
Refund of Medical Expenses
Applicable To:
Central Government Servants and their families
Scope:
Medical attendance and hospital treatment
Sections:
Medical Attendance; Hospital Treatment; Declaration; For Official Use Only
Required Attachments:
Essentiality Certificate; Cash Memos; Hospital Receipts; Medical Certificates
Declaration:
To be signed in full by the Government Servant
Administrative Use:
Scrutiny and sanction by Audit Officer and Deputy Director
Requirement:
Separate form for each patient
Year:
2022
Region / City:
San Bruno
Subject:
Refund Process
Document Type:
Application Form
Organization:
City of San Bruno
Author:
Community and Economic Development Department
Target Audience:
Property owners, contractors, and applicants requesting refunds
Effective Period:
N/A
Approval Date:
04-06-2022
Date of Changes:
N/A
Note:
Year
Region / City:
Philadelphia
Subject:
Wage Tax Refund
Document Type:
Instructions
Organ / Institution:
Department of Revenue, City of Philadelphia
Author:
Not specified
Target Audience:
Non-resident employees working outside Philadelphia
Period of Validity:
Current tax period
Approval Date:
Not specified
Amendment Date:
Not specified
Year:
Not specified
Region / City:
Not specified
Topic:
Refund policy for players
Document Type:
Refund Policy
Organization / Institution:
SMHA (Sault Minor Hockey Association)
Author:
Not specified
Target Audience:
SMHA players and parents
Period of validity:
Not specified
Approval Date:
Not specified
Amendment Date:
Not specified
Year:
2018
Region / City:
Akola
Theme:
Consumer grievance, electricity refund
Document Type:
Legal/Regulatory Order
Organization / Institution:
Consumer Grievance Redressal Forum, Akola Zone
Author:
Not specified
Target Audience:
N.A.MSEDCL officials, complainants, regulatory bodies
Period of Action:
From 05.12.2017
Approval Date:
31.08.2018
Date of Amendments:
N/A