№ files_lp_4_process_2_91871
Detailed operational guide for telephony number porting, including LSR submission, CSR requests, acceptance windows, escalation procedures, and porting interface access for CLEC providers.
Company Name: WOW! Internet Cable & Phone
Service Type: Wireline
Carrier Type: CLEC
NPAC Registered Service Provider ID (SPID): 4111, 6093
OCN: 4111-IN, 667E-IL, 668E-MI, 735E-OH, 8390-GA, 6093-SC, 7779-AL, 66-TN, 8952-FL, 324-Valley AL
Telephony Operations Hours: Monday – Friday 7 AM to 5 PM CST
LSR Acceptance Window: Monday – Friday 8:00 AM to 1:00 PM CST, Saturday – Sunday: No Requests/Responses
Holiday Closings: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
Porting Interface URL: https://sales.wowway.com/Porting/Login.aspx
Target Users: Local Service Providers (LSPs)
LSR Processing Timeframe: 4 Hours for FOC confirmation
CSR Requirements: Letter of Authorization required for CSR requests from another LSP
Supplemental Orders: Required for changes to confirmed due dates or information corrections
Cancellation Requests: Processed within 4 business hours of confirmed due date and time
Expedite Requests: Processed within 8 business hours after confirmation
Document Type: Operational Procedure
Region: United States
Price: 8 / 10 USD
The file will be delivered to the email address provided at checkout within 12 hours.

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