№ files_lp_4_process_3_073395
Contractual statement of work defining scope, deliverables, service standards, governance structure, and pricing framework for supplier-provided revenue cycle optimization services within a University of California healthcare organization.
Organization: UC
Institution: The Regents of the University of California
Department / Unit: UCDH
Document Type: Statement of Work
Agreement Reference: Purchasing Agreement #xxxxx
Related Procurement Document: RFP #06282024_Revenue Cycle Optimization
Subject Area: Revenue Cycle Management
Service Areas: Denials Management; Patient Access; Patient Estimates and Point of Service Collections; Patient Financial Services; Accounts Receivable Management; Prior Authorization; Revenue Integrity; Patient Financial Experience
Services Scope: Operational assessment, workflow redesign, process standardization, financial performance improvement and training development in healthcare revenue cycle operations
Industries / Sector: Healthcare administration
Key Clinical Areas Referenced: Perioperative Services; Invasive Cardiology; Interventional Radiology; Emergency Department; Radiation Oncology; Labor and Delivery; Infusion Therapy
Contract Structure: Fixed price services with rate sheet and deliverables
Performance Period: Effective Date in 2024 through a specified end date
Service Standards: Delivery accuracy 98%; On-time delivery 98%; Invoice accuracy 98%; Customer service satisfaction 98%
Reporting Requirements: Periodic supplier reports and additional reports upon request by UC
Governance Roles: Supplier Account Manager; Supplier Account Management Team; UC Project Manager
Change Management: Amendments processed through written change orders under the agreement
Approval Authority: Authorized representatives of The Regents of the University of California and Supplier
Price: 8 / 10 USD
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