№ files_lp_4_process_3_098558
Instructions and terms for submitting damaged FileMaker Pro files to Claris for potential repair, including required forms, media, fees, software versions supported, and legal disclaimers.
Year: 2019
Company: Claris International Inc.
Service Type: File Recovery
Document Type: Authorization Form and Service Terms
Supported Software Versions: FileMaker Pro 11–18
Fee: US $500 per file, including US $75 initial processing fee
Submission Requirements: Completed and signed authorization form, original signature, media with database files, Customer Support case number
Address for Submission: 5201 Patrick Henry Drive, Mail Stop: C-12, Santa Clara, CA 95054-1171, USA
Confidentiality: Information will be handled with reasonable care, disclosure only as required by law
Liability: Services provided “AS IS” without warranties; Claris not liable for data loss or file repair failure
Recipient Obligations: Maintain originals and backups of files, authorize Claris to repair and return copies
Processing Time: Minimum fifteen (15) business days
Legal Terms: Indemnification of Claris against claims, disclaimer of implied warranties, conditions for refusal of service
Price: 8 / 10 USD
The file will be delivered to the email address provided at checkout within 12 hours.

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