№ lp_1_2_45274
This document provides an assessment of a deletion issue with inactive mailboxes in the NHS Wales Microsoft 365 tenant due to incorrect email retention settings, alongside recommended steps for handling investigations and inquiries related to the issue.
Year: 2023
Region / City: Wales, Cardiff
Topic: Email retention policy, Microsoft 365
Document Type: Report
Organization / Institution: Digital Health and Care Wales (DHCW)
Author: Carwyn Lloyd-Jones
Target Audience: NHS Wales organizations, IT staff, email administrators
Period of Validity: N/A
Date of Approval: 13/07/2023
Date of Amendments: N/A
Note: Context
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