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Comprehensive tourism industry guidance outlining principles, responsibilities and practices related to accessibility, inclusive customer experience, facility design, communication, marketing and employment within tourism businesses.
Organization:
VisitEngland
Author:
Expert authoring team with contributors and supporters listed in the document
Sector:
Tourism and hospitality
Topic:
Accessible and inclusive tourism practices
Document type:
Industry guidance document
Target audience:
Micro, small and medium-sized tourism businesses
Geographic scope:
England
Key themes:
Accessibility, inclusive customer experience, accessible facilities, inclusive communication, digital accessibility, inclusive marketing, inclusive recruitment and employment
Legal framework referenced:
Equality Act 2010
Referenced standard:
ISO 21902:2021 Tourism and related services — Accessible tourism for all
Customer groups addressed:
Disabled customers, customers with sensory and physical impairments, neurodiverse individuals, customers with assistance dogs, customers with multiple or complex impairments
Business areas covered:
Customer service, built environment, digital services, marketing, recruitment and workplace culture
Industry context:
Accessible tourism market estimated at £14.6bn
Sections:
Accessibility concepts, benefits of inclusive experience, customer groups, inclusive welcome, accessible features and facilities, marketing accessibility, inclusive recruitment, accessibility planning and monitoring
Review status:
Document under regular review by VisitEngland and the authoring team
Contact email:
[email protected]
Price: 8 / 10 USD
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Year:
2015
Region / City:
United Kingdom
Theme:
Tourism, Public Bodies
Document Type:
Review Report
Organization:
Department for Culture, Media and Sport
Author:
Helen Grant MP
Target Audience:
Government, Tourism Industry, Stakeholders
Period of Validity:
Not specified
Approval Date:
March 2015
Date of Changes:
Not specified
Year:
2021
Region / City:
East Midlands
Subject:
Business Development, International Trade
Document Type:
Invitation to Quote
Organization:
East Midlands Business Limited
Author:
East Midlands Business Limited
Target Audience:
Businesses and Contractors in the Data and Export Sector
Period of Activity:
January 2021 - March 2021
Approval Date:
22nd January 2021
Amendment Date:
N/A
Note:
Year
Subject:
Vehicle safety, Company policy
Document type:
Policy
Target audience:
Employees in construction industry, Supervisors, Managers
Year:
2023
Jurisdiction:
Victoria, Australia
Document type:
Official government guidance
Issuing authority:
Victorian Government, Department of Health
Publisher:
Victorian Government
Place of publication:
Melbourne
Target audience:
Class 2, 3 and 3A food service and food retail business proprietors and staff
Legal framework:
Victorian Food Act 1984; Australia New Zealand Food Standards Code
ISBN:
978-1-76131-112-3
Publication date:
September 2023
Format:
PDF / online / MS Word
Copyright holder:
State of Victoria, Australia
Year:
2025
Region / City:
Anaheim
Theme:
Business Assessment
Document Type:
List
Author:
Not specified
Target Audience:
Not specified
Period of validity:
September 2025
Approval Date:
Not specified
Date of Changes:
Not specified
Note:
Year
Subject:
Licensing, Criminal History, Background Checks
Document Type:
Ordinance
Organ / Institution:
City of Lakeville
Author:
City Council of Lakeville
Target Audience:
General Public, Business Owners
Effective Period:
Ongoing (subject to amendments)
Approval Date:
04-18-2011
Relevant Legislation:
Minnesota Statutes, Section 364.06, 364.09, 13, 299C.77
Year:
2025
Region / City:
Maryland
Theme:
Workplace Wellness
Document Type:
Application and Guidance
Organization:
Maryland Department of Health, Prevention and Health Promotion Administration, Center for Chronic Disease Prevention and Control
Author:
Maryland Department of Health
Target Audience:
Maryland businesses
Period of Action:
2025
Approval Date:
Not specified
Modification Date:
Not specified
Year:
2023
Region / City:
Australia
Topic:
Cybersecurity
Document Type:
Incident Response Plan
Organization / Institution:
BizGuard
Author:
Martin von Stein
Target Audience:
Small and family businesses
Effective Period:
Ongoing
Approval Date:
Not specified
Modification Date:
Not specified
Note:
Year
Region / City:
Sweetwater County, WY
Topic:
Commercial Agriculture & Industrial Business Taxation
Document Type:
Instructional Guide
Institution:
Office of County Assessor
Target Audience:
Business Owners, Tax Filers
Context:
Instructional guide for business owners on how to fill out form ATD 25 for personal property tax assessments in Sweetwater County, WY.
Year:
2022
Region / City:
Singapore
Topic:
Heritage, Local Business
Document Type:
Press Release
Organization / Institution:
National Heritage Board (NHB)
Author:
Not specified
Target Audience:
General public, heritage enthusiasts
Period of Validity:
From 15 September 2022 onwards
Approval Date:
15 September 2022
Date of Last Revision:
Not specified
Year:
2014
Month:
August
Country:
United Kingdom
Publisher:
Health and Safety Executive
Document type:
Health and safety risk assessment example
Source type:
Policy example
Industry context:
Office-based business
Hazard focus:
Slips and trips
Intended audience:
Small employers
Legal status:
Illustrative example, not legal advice
Review requirement:
Ongoing review following incidents or changes in hazards
Related topics:
Workplace safety, risk control measures, COVID-19 risk assessment references
Year:
2021
Region / City:
Global
Topic:
Greenhouse Gas Emissions Reporting
Document Type:
Template
Organization / Institution:
Global Reporting Initiative, International Standards Organization, World Resources Institute, World Business Council for Sustainable Development
Author:
Not specified
Target Audience:
Businesses
Effective Period:
Not specified
Approval Date:
Not specified
Date of Changes:
Not specified
Business Continuity Planning for businesses Identifying risks, making a plan and incident management
Note:
Year
Theme:
Business Continuity, Risk Management, Incident Management
Document Type:
Guidance
Target audience:
Businesses, risk managers, and incident management teams
Period of validity:
Annual review
Context:
A guidance document detailing the process for creating a Business Continuity Plan (BCP), including risk identification, incident management, and recovery procedures for businesses.
Jurisdiction:
Indiana
Regulatory body:
Indiana Utility Regulatory Commission
Document type:
Economic Impact Statement
Legal authority:
IC 4-22-2.1-5; IC 4-22-2-28
Subject matter:
Electronic filing procedures and ex parte rule clarification
Affected entities:
Utilities and other persons or entities filing or participating in Commission proceedings
Impact on small businesses:
No costs; potential cost reductions
Economic impact estimate:
None
Administrative costs:
None
Filing system referenced:
Electronic Filing System (EFS)
Implementation context:
Transition from hard copy to electronic filing
Stakeholder consultation:
Regulated entities and participant listserv
Draft circulation date:
October 2018
Scope of application:
All filers before the Commission
Regulatory flexibility considerations:
Compliance, schedules, reporting, standards, and exemptions
Year:
2023
Region / City:
New York
Topic:
Business Development, Procurement, Disadvantaged Business Participation
Document Type:
Guidelines
Organization / Institution:
New York State Department of Transportation (NYSDOT)
Author:
NYSDOT
Target Audience:
Bidders, Contractors, Subcontractors
Period of Action:
Pre-award and Pre-designation stages
Approval Date:
Not specified
Amendment Date:
Not specified
Year:
2023
Topic:
Accessibility in educational materials
Document Type:
Guideline
Institution:
Not specified
Author:
Not specified
Target Audience:
Educators, students with disabilities, and students whose first language is not English
Period of validity:
Not specified
Approval Date:
Not specified
Date of last update:
Not specified
Year:
2017
Region / City:
N/A
Topic:
Accessibility, Document Formatting
Document Type:
Instructional Guide
Author:
Laura Kalbag
Target Audience:
Word document users, particularly those concerned with accessibility
Date of Approval:
N/A
Date of Modifications:
N/A
Year:
2025
Region:
Global
Topic:
Document Accessibility
Document Type:
Guide
Author:
Microsoft
Target Audience:
Content creators, document designers, and users concerned with document accessibility
Period of Use:
Ongoing
Approval Date:
August 2025
Modification Date:
N/A
Year:
2023
Region / City:
Global
Theme:
Accessibility, QR Codes, Technology, Digital Inclusion
Document Type:
Guide
Organization / Institution:
NaviLens, Zapvision
Author:
Not specified
Target Audience:
Businesses, designers, public sector
Period of Validity:
N/A
Approval Date:
N/A
Amendment Date:
N/A
Contextual Description:
A guide outlining how to create accessible QR codes that can be used by people with visual or dexterity impairments in various environments.