№ files_lp_3_process_7_037765
File format: docx
Character count: 3888
File size: 161 KB
The document outlines the mission and operational structure of the Army Training Help Desk (ATHD), including its support for distributed learning, and details about the technology, personnel, and contact methods available for training-related assistance.
Year:
2015
Region / city:
Fort Eustis, Virginia
Topic:
Army Training, Customer Support, Distributed Learning
Document Type:
Article
Organization:
TRADOC, Army Training Help Desk (ATHD)
Author:
Timothy R. Rodgers, Michael W. Roberts
Target Audience:
Soldiers, civilians, and other service members
Period of validity:
Ongoing
Approval Date:
Not specified
Modification Date:
Not specified
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Document type:
Template / Standard Operating Procedure (SOP)
Organization:
COMPANY NAME
Document version:
0.0.000
Version date:
00/00/0000
Department responsible:
Help Desk
Language:
English
Content provider / source:
Smartsheet (template disclaimer)
Sections included:
User responsibilities; Support portal; Ticket handling; Escalation; Staff responsibilities; Operating hours; Workflow; Flowchart; Priority matrix; Examples; Disclaimer
Purpose:
Describes standard procedures and workflows for help desk ticket handling and support operations
Year:
2025-2026
Region / City:
Not specified
Theme:
Workforce Development
Document Type:
Survey
Agency / Institution:
DWD-DET (Department of Workforce Development - Division of Employment and Training)
Author:
Not specified
Target Audience:
Workforce Development Boards (WDBs)
Validity Period:
2025-2026
Approval Date:
Not specified
Date of Changes:
Not specified
Document type:
Internal guidance document
Purpose:
Review and processing of Supplier Change Request (SCR) forms
Jurisdiction:
Georgia
Intended users:
Agency Liaisons
Related forms:
SCR form, W-9
Associated processes:
Supplier profile maintenance, banking updates, address management, tax reporting status
Tax reporting reference:
1099 eligibility
Banking method:
ACH payments
Confidentiality level:
Internal use
Governing entities referenced:
State agencies, technical schools, DOAS
Source type:
Administrative reference material
Year:
2026
Region / City:
United Kingdom
Subject:
Human Resources and Payroll
Document Type:
FAQ / User Guide
Organization:
HCC HR Transactions and Payroll Services
Target Audience:
Schools and Academies using HCC HR and Payroll services
Access Method:
Online portal
Support Contact:
Telephone 01992 556500
Authentication:
Two Factor Authentication
Accessibility:
Some issues with screen readers reported, provider Sunrise Systems involved
Document Number:
CMS IDM Help Desk UI User Guide-2024.V1.6
Contract Number:
HHSM-500-2017-0006I TO 75FCMC18F0002
Last Reviewed:
07/31/2024
Year:
2024
Region / City:
N/A
Subject:
Identity Management
Document Type:
User Guide
Organization:
CMS (Centers for Medicare & Medicaid Services)
Author:
N/A
Target Audience:
Tier 1 Help Desk Support Staff
Effective Period:
N/A
Approval Date:
N/A
Modification Date:
N/A
Note:
Year
Year:
2016
Region / City:
N/A
Topic:
Single audit, desk reviews
Document type:
Guide
Organization / Institution:
Council of Inspectors General on Integrity & Efficiency (CIGIE)
Author:
N/A
Target audience:
Auditors, reviewers of single audit reports
Effective period:
Starting fiscal years beginning on or after December 26, 2014
Approval date:
N/A
Revision date:
N/A
Year:
2013
Region / City:
Massachusetts
Theme:
IT Service Management, Service Desk, Service Request Management
Document Type:
Statement of Work (SOW)
Organization / Institution:
Massachusetts Institute of Technology (MIT)
Author:
Bryan Campbell
Target Audience:
IS&T teams at MIT, IT Service Management professionals
Duration:
6 weeks
Approval Date:
TBD
Date of Modifications:
2/8/2013
Document Type:
Administrative checklist
Subject:
Environmental review and release of funds procedures
Form Reference:
ENV-RROFC
Grant Program:
Title I grant funds
Sections:
Part A – Request for Release of Funds & Certification; Part B – Early & Final Notices of Proposed Activities in a Floodplain/Wetland; Part C – Notice of Intent to Request Release of Funds (NOI/RROF); Part D – Combined FONSI and NOI/RROFC Notice
Review Elements:
RROF completion and certification; publication requirements; public comment periods; objection periods; Environmental Review Record (ERR); Finding of No Significant Impact (FONSI)
Responsible Entities:
Grantee; Certifying Officer; ADECA; Clerk or authenticating official
Reviewer:
C. Perkins
Compliance References:
58.13
Note:
Year
Year:
2017
Edition:
Fall 2017 draft (as of 9/11/17)
Institution:
Cañada College
District:
San Mateo County Community College District (SMCCCD)
Location:
San Mateo County, California
Document Type:
Administrative manual
Subject:
Business operations and administrative procedures
Sections:
Fiscal Operations; Human Resources; Facilities, Information Technology Services, Public Safety; Appendices
Intended Audience:
New managers
Related Policies:
District Board Policies and Administrative Procedures
Systems Referenced:
Banner Information Management System; WebSMART
Enrollment Data Referenced:
Fall 2016
Associated Institutions:
College of San Mateo; Skyline College
Year:
2022
Region / City:
Fort Eustis, Virginia
Subject:
Decorations, Awards, and Honors
Document Type:
Pamphlet
Agency:
U.S. Army Training and Doctrine Command (TRADOC)
Author:
U.S. Army Center for Initial Military Training (USACIMT)
Target Audience:
U.S. Army Soldiers and Commissioned Officers
Validity Period:
Ongoing
Approval Date:
June 21, 2022
Modification Date:
June 21, 2022
Year:
2024
Region / City:
Fort Eustis, Virginia
Topic:
Army Quality Assurance Program
Document Type:
Pamphlet
Agency / Institution:
U.S. Army Training and Doctrine Command
Author:
U.S. Army Training and Doctrine Command
Target Audience:
Army learning institutions, Army National Guard, U.S. Army Reserve, Army civilian institutional training systems
Period of Validity:
Not specified
Approval Date:
29 March 2024
Amendment Date:
Not specified
Year:
2019
Region / City:
United States
Subject:
Army Federal Acquisition Regulation Supplement
Document Type:
Regulation
Organization / Institution:
General Services Administration, Department of the Army
Author:
Department of the Army
Target Audience:
Contracting Officers, Army Procurement Professionals
Period of Validity:
Ongoing
Approval Date:
03 May 2024
Date of Amendments:
None
Context:
A regulatory document outlining policies, procedures, and authorities for Army procurement and acquisition management.
Year:
2024
Region / city:
United States
Theme:
Military leadership, Army readiness
Document type:
Research paper
Organization / institution:
United States Army War College
Author:
Colonel Eric Jnah
Target audience:
Army leaders, military strategists
Date of approval:
April 25, 2024
Date of changes:
N/A
Keywords:
Army leadership, warfighting, readiness, Army transformation, military strategy
Year:
2023
Region / City:
Global
Topic:
Military Strategy, Capability Development
Document Type:
Military Report
Organization:
Department of Defense (DoD)
Author:
United States Army
Target Audience:
Military professionals, defense analysts
Period of Validity:
Ongoing
Approval Date:
Not specified
Date of Changes:
Not specified